Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy
All Levels • 23 Lectures • Lifetime access
Verified Master Instructor
Meet your instructor: TJ Walker
18 ms
5.0 / 5.0
Global Rating1h 13m
Total ContentYou need a phone and voicemail
A desire to become a master communicator
A strong need to communicate important messages
Workers looking to build their soft skills
Younger executives who want to communicate with everyone in their business life, including older colleagues
Older executives who want to communicate with everyone in business, including young people
Sales management
About this course
Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
- Communicate effectively using the phone with clients, customers, colleagues and bosses
- Avoid telephone blunders that strike others as rude and unprofessional
- Speak effectively on business conference calls
- Present confidently on Skype and FaceTime calls
- Use the telephone effectively in all aspects of business life
Here is what Udemy students say about this course:
"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello
"Nice course and advices keep going TJ ur amazing" Oussama Khaldi
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!
TJ Walker
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23 Lectures
Certificate on Completion
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Frequently Asked Questions
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Yes! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.