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LEADERSH*T - Leadership Lessons From the People You Lead

THE NEW APPROACH FOR CULTURE-LED LEADERSHIP: 'Leader' is not a title you can claim. If people in your charge respect you, trust you and believe in you, then THEY will call you their leader - the decision is entirely theirs.

All Levels • 23 Lectures • Full Lifetime Access
Andy Edwards

Verified Master Instructor

LEADERSH*T - Leadership Lessons From the People You Lead
TRAILER
Meet your instructor: Andy Edwards

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English
99 Languages Subtitles
1h 45m
Total Content

What you will learn

  • Find out exactly what to do (and what not to do) so that followers choose to call you "LEADER"
  • Understand the link between a culture of world class leadership and customer delight
  • Discover why – and under what circumstances, someone becomes a leader
  • Become clear about the specific role of leadership and management
  • Work out exactly what followers want
  • How to take leadership responsibility and fix any problems in the team
  • Understand the seven leadership ‘failures’ and know precisely how to overcome them
  • Develop sufficient 'Leadership Confidence' to ask followers the most important question a leader can ask!
  • Develop the culture of the organisation through exemplary leadership

ULTIMATELY…

Leadership is about getting things done through others... Great leadership leads to every business metric, every KPI and every customer being positively affected. It really is THAT important! By the end of this course, all these enhancements will be available to you.

Course Content

4 sections • 23 lectures • 01:45:51 total length

What This Course Is All About

04:19


Introduction to the Problem

05:04

Understand that there are some important surveys that seem to prove the huge perception gap between leaders and their followers - especially around TRUST

How Leaders Affect Customer Satisfaction

05:18

Make the 5 step link between world-class leadership - and customer satisfaction.

Who Put YOU In Charge?

06:10

Discover some of the reasons why people are put in charge of others - and how irrelevant some of those reasons really are!

What Does a Leader Actually Do?

03:23

Distinguish the specific duties and tasks of a leader - and how they differ from those in their charge.

Leader or Manager?

05:10

Identify what falls into the remit of 'management' and what is specifically is done in the role of a 'Leader'.

Followers Want Many Things But It All Boils Down To This

04:36

Find out the basic motivations as to why people come to work. This is imperative to understand motivations and options to influence.

I.I.I.I.I. Understand You!

04:10

Discover the relatively unknown difference between what a Leader MEANS to communicate - and how they actually come across!

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Lecture 7 Attachment

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Introduction To The Six 'C's - Plus A Description Of The 1st C - Competence

05:11

Acknowledge and relate to some of the excuses used by Leaders NOT to trust their team with higher value work.

The 2nd C - Consistency

04:39

Learn why training someone to do a task might not be enough - and how failure could be a valuable teacher.

The 3rd C - Completion

03:03

Find out why most followers don't understand the impact of their work on others - and how to make them aware by thinking about cooking an omelet!

The 4th C - Confidence

04:51

See where confidence fits in the 'building on trust' scale - and what you as a leader can do to promote more confidence in your charges.

The 5th and 6th C's - Camaraderie and Commitment

05:35

Understand how teamwork and 'playing nicely' together is such a vital component of building trust. And also why committed followers are the best followers.

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Introduction to the 'Fails'

02:07

Followers have many moans and gripes about leaders... these top seven are 95% of the problem. They lead to symptoms of poor leadership and poor followership. Make sure you, as a Leader, never fail your followers in these ways - and watch EVERYTHING change!

Failure of Purpose

05:17

Thought by some to be the most important component of team-building. Find out what to do to ensure everyone is heading in the same direction.

Failure to Meet Individuals Regularly

04:41

An easy 'Fail' to fail on! Given massively disproportionate importance if you are a follower than if you are a leader. Find out why this failure is so important (and disappointing) to followers - and EXACTLY how to do it well.

Failure to Close the Loop

05:05

In all complaints about Leaders, lack of communication is a big one. And this 'Fail' accounts for 75% of the negative symptoms of a dysfunctional Leader/Team member relationship. Discover the four answers (and there are only four) you can give to an issue raised by one of your charges.

Failure to Elicit Challenge

03:39

Recognise why this Leadership 'Fail' is based on fear. Many leaders use fear because they are themselves fearful. To elicit challenge from your charges is one of the most confident and trust-building things you can do.

Failure to Provide Specific Feedback

04:51

Find out which of the FIVE types of feedback you tend to give. Two of them will create Leadership in you...

Failure to Thank

03:24

Failure to Be Visible

04:09

Followers require your presence. - and for good reasons. Failure to be visible as a Leader is a symptom of self-importance and a misunderstanding of the role. Learn how to change it around!

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Requirements

Willing to accept uncomfortable truths

Open minded

Self-awareness

Target Audience

LEADERS!

People WANTING to be leaders

New leaders

People who have been leading for years

About this course

WHO IS IT FOR


You are either a new leader (or just about to become one) – or an existing, battle-scarred leader who has tried everything else and believes that workers can NEVER be on the same side as their boss.


Either way, this course is for leaders who are prepared to learn uncomfortable truths. Leaders who are prepared to take responsibility, and who will not dismiss or deny the material – or immediately believe that it does not apply to them.


95% of leaders believe that their followers ‘mostly’ or ‘fully trust’ them. The truth is that when those followers are asked that question, only 16% of them actually do. This perception gap borders on the delusional. So be prepared to challenge what you think you know.



Career Opportunities & Job Roles

Build practical, job-ready skills and qualify for high-impact roles worldwide

Job-Ready Curriculum
Target Roles You Can Apply For

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Estimated Annual Salary
$75,000 – $120,000 / yr
Global Industry Demand

Steady Enterprise & Corporate Demand

In-Demand Skills You Master
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Estimates based on global tech hiring benchmarks and industry compensation reports.
Meet your instructor
Andy Edwards
5.0 Rating
2 Students
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Andy Edwards
Main Instructor
Accredited behavioural psychometrician, international speaker & trainer.
Andy Edwards has worked extensively in the field of behavioural psychology and is the author of two books; one on Psychometrics and Understanding People, the other about Behavioural Leadership. As an internationally acclaimed speaker, Andy has over 25 years of experience in teaching relationship skills. He founded the concept of ‘Relationomics’, which identifies the business case for ‘Playing Nicely’ together. His engaging and practical teaching style, proven through his numerous in-person and online presentations worldwide, guarantees an enlightening, entertaining, and transformative learning experience. Andy’s online courses are already helping people in 132 countries, and have been translated into dozens of languages. He is married to Ali – and lives on the South Coast of the UK....

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Frequently Asked Questions

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Yes! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.

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