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Improve Your Conflict Management Skills

How to Make a Real Difference in Situations Involving Conflict

Alle Vlakke • 8 Lesings • Lewenslange Toegang
Dr Neil Thompson

Geverifieerde Meester Instrukteur

Improve Your Conflict Management Skills
SLEEPWA
Ontmoet jou instrukteur: Dr Neil Thompson

19 ms

5.0 / 5.0
Globale gradering
1 uur 10 min
Totale inhoud

Wat jy sal leer

Explore the range of sources of conflict
Learn about various conflict management tools
Appreciate the importance of principles negotiation
Explore the potential benefits of conflict
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Kursusinhoud

1 afdelings • 8 lesings • 01:10:56 totale lengte

Introduction

02:12

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PDF File

PDF
Laai af

Lesson 1- Three Principles

Gratis voorskou
06:18

Lesson 2 - Sources of Conflict

Gratis voorskou
13:55

Lesson 3 - Conflict Management Tools

17:41

Lesson 4 - Transactional Analysis

10:34

Lesson 5 - Principled Negotiation

07:29

Lesson 6 - The Benefits of Conflict

07:52

Conclusion

04:50
Weeklikse Studieplan
Beplan jou leerreis
KI skep n persoonlike skedule gebaseer op jou beskikbaarheid

Vereistes

It will be helpful – but not essential – to have completed Neil’s Managing Conflict course before starting this one

Teikengehoor

Anyone who wants to improve their conflict management skills and be more confident in dealing with difficult situation

Oor hierdie kursus

Conflict is a common feature of life, whether in the workplace or beyond. A common reaction is to back away or hide our head in the sand, even though this type of response is not helpful and may actually make the situation worse. This course has therefore been developed to help participants develop a fuller knowledge of conflict management, a more confident response to it and a higher level of skills.

It follows on from Neil’s earlier course, Managing Conflict, which introduced the basics. The current course builds on these foundations by establishing three key principles; exploring the range of sources of conflict; introducing a number of useful tools for responding to the challenges of situations involving conflict; highlighting the importance of ‘principled negotiation’; and considering the potential benefits of conflict.

Conflict situations have the potential to be very unpleasant and stressful, but when handled skilfully and effectively, they need not be feared. Indeed, becoming highly skilled in managing conflict can be extremely helpful in a wide range of careers, businesses and wider life circumstances.

Feeling more confident about managing conflict can help us to become more confident in general, better equipped to respond positively to difficult situations when they arise.

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Poste waarvoor jy kan aansoek doen

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Beraamde Jaarlikse Salaris
$75,000 – $120,000 / yr
Wêreldwye Bedryfsvraag

Steady Enterprise & Corporate Demand

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Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
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* Skatting gebaseer op globale tegnologie-werwingsmaatstawwe en salarisverslae.
Ontmoet jou instrukteur
Dr Neil Thompson
5.0 Gradering
3 Studente
Bekyk volle profiel
Dr Neil Thompson
Hoofinstrukteur
Writer & educator
Dr Neil Thompson is a highly experienced tutor and trainer. He is highly respected for his ability to explain complex ideas clearly and effectively. His gentle voice and unhurried approach are widely appreciated by online learners as will as attendees at his conferences and workshops. He is an independent writer, educator and adviser based in Wales. He is also a visiting professor at the Open University in the UK.. He is a well-published author with over 200 publications to his name, including over 40 books, several of which are bestsellers. He has been a speaker at conferences in the UK, Ireland, Italy, Spain, Norway, the Netherlands, Greece, the Czech Republic, Turkey, Hong Kong, India, the United States, Canada and Australia. He is a Fellow of the Chartered Institute of Personnel and Development, the Higher Education Academy and the Royal Society of Arts, and a member of the International Work Group on Death, Dying and Bereavement. He was formerly the editor of the US-based international journal, Illness, Crisis & Loss and now edits the free e-zine, THE humansolutions BULLETIN. His main interests are in the field of well-being: equality and diversity; conflict management; stress; loss, grief and trauma; and reflective practice. He is a sought-after conference speaker, consultant and facilitator. He also works with Vigoroom UK, a sophisticated employee wellness platform geared towards promoting healthier, happier and more productive workplaces....

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