Je, nitapokea cheti baada ya kukamilisha "Conflict management and crucial communications crash course"?

Ndiyo, baada ya kukamilisha "Conflict management and crucial communications crash course" kwenye Lucebra, utapokea cheti kilichoidhinishwa kimataifa.

Je, ninaweza kutazama kozi kwenye simu au kompyuta kibao?

Ndiyo, kozi inapatikana 24/7 kwenye vifaa vyote vya iOS, Android, kompyuta kibao na kompyuta.

Je, manukuu katika lugha 33 yanapatikana?

Ndiyo, masomo yote ya video yana manukuu katika lugha 33.

Je, kuna kikomo cha muda wa kukamilisha kozi?

Hapana, unapata ufikiaji wa maisha ili ujifunze kwa kasi yako mwenyewe.

Je, ninaweza kufikia nyenzo za kozi kwa muda gani?

Baada ya kujiandikisha, unapokea ufikiaji usio na kikomo kwa mihadhara yote ya video, nyenzo zinazoweza kupakuliwa na masasisho ya siku zijazo bila malipo ya ziada.

Je, ninaweza kuuliza maswali kwa mwalimu ikiwa nitakwama?

Kabisa. Unaweza kuchapisha maswali yako moja kwa moja kwenye ubao wa majadiliano wa Maswali na Majibu, ambapo mwalimu na wanafunzi wenzako hutoa mwongozo na majibu kwa wakati unaofaa.

Je, kuna sera ya kurejesha pesa ikiwa kozi hailingani na mahitaji yangu?

Ndiyo, Lucebra hutoa sera ya kurejesha pesa ya siku 7, mradi tu umetazama chini ya 20% ya jumla ya maudhui ya kozi. Urejeshaji wa pesa ulioidhinishwa huwekwa moja kwa moja kwenye salio lako la Mikopo ya Lucebra kwa ununuzi wa siku zijazo wa jukwaa.

Je, ninaweza kutazama kozi kwenye vifaa vya mkononi au kompyuta kibao?

Ndiyo, kozi zote za Lucebra zinaitikia kikamilifu na zimeboreshwa kwa uchezaji bila mshono kwenye kompyuta, kompyuta ndogo, kompyuta za mkononi na vifaa vya mkononi.

Je, manukuu yanapatikana kwa masomo?

Ndiyo, mihadhara ya video huangazia manukuu yaliyotafsiriwa na AI katika hadi lugha 99, ikiruhusu wanafunzi ulimwenguni pote kufuata bila mshono katika lugha wanayopendelea.

Je, kuna sharti zozote zinazohitajika kabla ya kuanza kozi hii?

Isipokuwa mahitaji mahususi ya hapo awali yamebainishwa katika muhtasari wa kozi, ujuzi wa msingi wa kompyuta na muunganisho wa intaneti ndivyo tu unavyohitaji. Mada zote zinafundishwa hatua kwa hatua kutoka chini kwenda juu.

Maendeleo Binafsi/Usimamizi wa Stress/Usimamizi wa Migogoro

Conflict management and crucial communications crash course

The 7 steps to make you feel comfortable and prepared for the most difficult conversations you need to have in your life

Ngazi Zote • 14 Mihadhara • Ufikiaji wa Maisha Yote

Gregory Henriques

Mwalimu Mkuu Aliyethibitishwa

Conflict management and crucial communications crash course

trailer ya gari

Kutana na mwalimu wako: Gregory Henriques

19 ms

5.0 / 5.0

Ukadiriaji wa Kimataifa

55 dak

Jumla ya Maudhui

Utajifunza nini

· Apply a clear structure to deliver a difficult conversation
· Feel comfortable and assured when they need to have a difficult conversation
· Be certain to deliver difficult messages while making the other person feel respected and appreciated
· Practice their new skill of having difficult conversation
· Resolve long lasting conflicts peacefully and at ease

Maudhui ya Kozi

5 sehemu • 14 mihadhara • 00:55:18 urefu wa jumla

Welcome

00:53

Preparing your problem statement

Onyesho la Kuchungulia Bila Malipo

06:00

Remember: your problem statement is the most essential part of your preparation because it will give you the certainty of knowing what you are going to say.

-Describe the situation in a neutral way, avoiding judgements, just like a video camera would describe a scene
-Talk about how YOU felt and how YOU got impacted, and avoid at all costs to talk about the other person

Getting into the right state

06:32

This video will give you keys to prepare HOW you will deliver the conversation. Remember:

Separate from your emotional state before having the discussion

The other person is a human being, with weaknesses and feelings, just like you

Presenting your problem statement

03:57

Remember: when you properly prepare with the previous steps, delivering your problem statement is easy because you already know what to say and how to say it!

Asking your critical question

02:41

Remember: "my question to you is: what are you going to do about this?"

Listening to the other person

04:44

Remember:

You have 2 ears and 1 mouth, make sure you listen carefully to the other person.

You can use the 3 following techniques:

-dig deeper on generalisations like "all the time", "always", "every"
-ask for clarity where necessary with "what specifically?" or "what precisely?"
-ask open ended questions that will allow the other person the develop their ideas and thoughts

Agreeing on next steps