This book provides an in-depth guide to crisis communication, covering every aspect from internal messaging and stakeholder engagement to media relations and digital crisis management. Readers will explore effective frameworks, legal and ethical considerations, leadership roles during crises, and the impact of social media. With real-world case studies and industry-specific insights, this book equips professionals with the tools and strategies to respond confidently to crises and maintain trust and reputation in turbulent times.
Perniagaan & Pengurusan/Komunikasi
Crisis Communication Strategies: Understanding What Constitutes a Crisis
Learn how to manage crises with clarity, speed, empathy, and proven communication strategies.
978-1-982345-05-5 • 142 muka surat • Akses Sepanjang HayatPengajar Sarjana Disahkan
5.0 / 5.0
PenilaianEnglish (US)
BahasaKeperluan
No prior experience needed
Suitable for professionals, students, and leaders
Interest in PR, business continuity, or communications strategy
Ciri-ciri Utama
Covers all dimensions of crisis communication
Real-world failures and successful recovery case studies
Tools for leadership, social media, internal/external messaging
Cross-industry and cross-cultural scenarios
Apa yang anda akan pelajari
What defines a crisis and how to identify early signals
Key elements of a crisis communication plan
Managing internal and external communication under pressure
The role of leadership and media relations during crises
Kembara Penulis
Bertemu penulis
Peter Alkema
Pengajar Sarjana Disahkan
Business | Technology | Self Development
"What an amazing course! After finishing this course, I have confidence. Thank so much Dr Peter Alkema" ... "This is exactly the jump-start I needed. Very clear and concise"
I lead Digital Transformation & Architecture at ABB and I've been featured on CNBC Africa and won the Gartner CIO Of The Year in 2016. I founded and led the largest banking hackathon in South Africa which was published in 2019 as a case study by Harvard Business School.
I've taught over 100,000 students about technology, business, academics and self-development. In 2020 I completed my PhD at Wits University In Johannesburg. The study introduced a ground-breaking theory of Agile software development teams. My woodworking book was published in 2014 and has sold over 10,000 copies.
Olugbenga Gbadegesin: "Excellent delivery" / Lebogang Tswelapele: "This is what I have been longing for" / Paskalia Ndapandula: "Peter speaks with so much clarity" / Amantle Mangwedi: "It was straight to the point and the sections are cut into nice short segments which made it easier to go through" Kathy Bermudez: "Excellent material. Well organized..."
Werner van Wyk: "Thank you Peter, once again your lesson and course have given me so much knowledge and understanding" / Yvonne Rudolph "I really look forward to take everything i learned in action" / Josephine Mahlangu: "exactly what I needed to know, absolutely valuable and helpful for my personal growth"
muka surat142
FormatPDF
BahasaInggeris AS
ISBN978-1-982345-05-5
Kemas Kini Terakhir20 may 2025
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