Lucebra
Lucebra Бизнес
Бизнес және басқару/Байланыс/Тұтынушыларға қызмет көрсету

Wyjątkowa Obsługa Klienta - Ostateczny Przewodnik!

Opanuj sztukę zapewniania światowej klasy obsługi klienta, radź sobie z reklamacjami jak profesjonalista i szybko rozwijaj swój biznes

Барлық деңгейлер • 15 Дәрістер • Өмір бойы қол жеткізу
Paul Cline

Тексерілген шебер нұсқаушы

Wyjątkowa Obsługa Klienta - Ostateczny Przewodnik!
ТРЕЙЛЕР
Нұсқаушымен танысыңыз: Paul Cline

19 ms

5.0 / 5.0
Жаһандық рейтинг
1
Белсенді студенттер
Ағылшын тілі
99 Тілдер субтитрлері
2 сағ 27 мин
Жалпы мазмұн

Сіз не үйренесіз

Jak zapewnić wyjątkową obsługę klienta, która zwiększa sprzedaż i lojalność klientów
Jak profesjonalnie radzić sobie z trudnymi klientami i szybko rozwiązywać problemy
Kluczowe zasady Total Quality Management (TQM) i jak je stosować
Najczęstsze błędy w obsłudze klienta i jak ich unikać

Курстың мазмұны

1 бөлімдер • 15 дәрістер • 02:27:30 жалпы ұзындығы

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Апталық оқу жоспары
Оқу жолыңызды жоспарлаңыз
AI сіздің уақытыңызға сай жеке кесте құрады

Талаптар

Brak wcześniejszego doświadczenia w obsłudze klienta jest wymagany

Podstawowe umiejętności językowe i komunikacyjne są pomocne

Gotowość do praktykowania empatii, aktywnego słuchania i rozwiązywania problemów

Pragnienie poprawy relacji z klientami i zwiększenia wydajności sprzedaży

Мақсатты аудитория

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Бұл курс туралы

Obsługa Klienta MOŻE ZROBIC ALBO ZNISCZYĆ Twój Biznes! Nie Masz POJĘCIA Ile PIĘNIĘDZY Tracisz Z Powodu Złej Obsługi Klienta ... I Ile PIĘNIĘDZY Możesz ZDOBYĆ Dzięki Doskonałej Obsłudze Klienta!

Ten Kurs Jest Idealny Dla Właścicieli Firm, Menedżerów i Pracowników... Przeszkol swój Zespół i Zarób!


Tylko Przykład Tego, Co Odkryjesz:

PRZESTAŃ Tracić Pieniądze Z Powodu Słabej lub Przeciętnej Obsługi Klienta! $$$

Zarabiaj WIĘCEJ na Każdym Kliencie! $$$

OSZCZĘDŹ Fortunę w Reklamacyjnych Dolarach! $$$

Zdobądź WIĘCEJ Poleceń! $$$

Zatrzymaj Istniejących Klientów! $$$

Rozwiązuj Problemy SZYBKO!

Dowiedz się, Jak Stworzyć Wyjątkową Doświadczenie Obsługi Klienta

Jak Radzić sobie z Trudnymi Klientami jak PRO!

Dowiedz się 5 Zasad TQM

Unikaj 10 Śmiertelnych Grzechów Obsługi Klienta!

PODNIEŚ swoją KARIERĘ Dzięki Doskonałej Obsłudze Klienta

... i DUŻO WIĘCEJ!!!

 

ZAREJESTRUJ SIĘ TERAZ!

Мансап мүмкіндіктері және мақсатты лауазымдар

Тәжірибелік дағдыларды меңгеріп, халықаралық сұранысқа ие лауазымдарға өтініш беріңіз

Мансапқа дайын оқу бағдарламасы
Сіз өтініш бере алатын лауазымдар

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Болжамды жылдық жалақы
$75,000 – $120,000 / yr
Жаһандық нарық сұранысы

Steady Enterprise & Corporate Demand

Сіз игеретін негізгі дағдылар
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Бағалау халықаралық технологиялық жалақы есептеріне негізделген.
Оқытушыңызбен танысыңыз
Paul Cline
5.0 Рейтинг
9 Студенттер
Profili Görüntüle
Paul Cline
Бас нұсқаушы
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

Студенттер де сатып алды

Бұл курсты көрген оқушылар да осы жоғары бағаланған курстарға жазылды

Aligning Sales and Marketing Teams - Breaking Down Barriers.
Бестселлер
Бизнес және басқару | Sales & маркетинг

Bridge the gap between sales and marketing teams with proven strategies, collaborative frameworks, and real-world tools to drive unified business growth.

5.0
2 сағ
11 Дәрістер
Барлығы
$10.99

$19.99

ISO 14001:2015 Lead Auditor: EMS Audit Step by Step
Бизнес және басқару | Gestión Ambiental

ISO 19011 Audit Planning, Evidence Gathering, Findings, Reporting & Certification | Clauses 4-10 Explained

5.0
4 сағ
58 Дәрістер
Орташа
$54.99

$69.99

Mastering Persuasion: Techniques, Ethics & Applications Course
Бизнес және басқару | PERSUASIVE COMMUNICATION

Master Persuasion: Ethical Influence, Effective Speaking, Storytelling, and Cross-Cultural Strategies for Success

5.0
5 сағ 30 мин
99 Дәрістер
Барлығы
$9.99

$29.99

Hidden Secrets Of Selling & Marketing – Part 1
Бизнес және басқару | Сату дағдылары

Discover proven sales & marketing secrets to master objections, psychology, and boost wealth & success.

5.0
2 сағ 30 мин
4 Дәрістер
Бастаушы
$29.99

$64.99

A Comprehensive Guide for Your Product Launch
Бизнес және басқару | Өнім маркетингі

Step-by-step guide to plan, market, and execute a successful product or service launch.

5.0
30 мин
9 Дәрістер
Барлығы
$10.99

$24.99

Revenue Cycle Management (RCM): Healthcare Guide
Бизнес және басқару | REVENUE CYCLE MANAGEMENT (RCM)

Patient Registration, Insurance Verification, Medical Coding, Billing, Claims & Denial Management Step by Step

5.0
2 сағ
23 Дәрістер
Орташа
$19.99

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Осы курсқа қатысты жиі қойылатын сұрақтарға жауап табыңыз.

Иә! Курстың лекциялары мен тапсырмаларының 100% орындағаннан кейін сіз өзіңіздің расталған цифрлық аяқтау сертификатыңызды тікелей Lucebra профиліңізден жүктеп ала аласыз.

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Аккредиттелген сертификаттар, электронды кітаптар және тікелей эфирдегі сабақтармен біліміңізді кеңейтіңіз.