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Winning Communication Skills for Telephone, Conference Calls (课程)

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy

所有级别23 讲座终身无限畅学
TJ Walker

认证硕士导师

Winning Communication Skills for Telephone, Conference Calls
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认识您的导师:TJ Walker

18 ms

5.0 / 5.0
全球评级
1小时 13分
总内容
你将学到什么
Communicate effectively using the phone with clients, customers, colleagues and bosses Avoid telephone blunders that strike others as rude and unprofessional Speak effectively on business conference calls Present confidently on Skype and FaceTime calls Use the telephone effectively in all aspects of business life Selling with stories Virtual sales presentatons Remote selling Pitching yourself Communicating to drive change Building a business case/proposal over the phone Presenting like a CEO Win Communication skills for telephone and conference calls
课程内容5 部分23 讲座01:13:44 总长度

Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls

01:43

Learn how to Look and Sound Great on Skype Phone Calls

Never Confuse Personal Phone Use with Business Telephone Use Again

02:18

Learn to Never Confuse Personal Phone Use with Business Telephone Use Again

Why Your Phone is the Best Secret Business App Ever

免费预览
02:22

Learn Why Your Phone is the Best Secret Business App Ever. Communications Tips.

Planning Your Successful Phone Environment

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07:51

Final Preparation for Your Successful Phone Meetings

01:59

Making Sure Your Phone Passes Your Friend Test

免费预览
03:17

Planning for Winning Conference Calls

03:58

Look Prime Time Ready for Your Video Calls

07:23

Placing Phone Calls Like the Consummate Professional

02:33

Always Knowing the Best Time to Call Clients and Prospects

00:31

Now You will Never Wake Up a Client in the Middle of the Night

02:33

Answering the Phone so Everybody Knows You are Ready for Business

02:01

No Such Thing As Answering The Phone Too Quickly These Days

01:01

Your Clients Will Never Think You are Screaming At Them Again

02:23

Knowing How to Sound Your Very Best - Every Time

05:26

The Right Way to Put Someone On Hold

00:50

Making Sure They Only Hear the Magic of Your Voice

01:44
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要求

You need a phone and voicemail

A desire to become a master communicator

A strong need to communicate important messages

目标受众

Workers looking to build their soft skills

Younger executives who want to communicate with everyone in their business life, including older colleagues

Older executives who want to communicate with everyone in business, including young people

Sales management

关于本课程

Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.


Are you and members of your team using the telephone for maximum business success?


Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?


Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?


This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.


What will students achieve or be able to do after taking this course?






  • Communicate effectively using the phone with clients, customers, colleagues and bosses






  • Avoid telephone blunders that strike others as rude and unprofessional






  • Speak effectively on business conference calls






  • Present confidently on Skype and FaceTime calls






  • Use the telephone effectively in all aspects of business life


Here is what Udemy students say about this course:


"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello


"Nice course and advices keep going TJ ur amazing" Oussama Khaldi


Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.


Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!

职业发展机遇与目标岗位

掌握前沿实战技能,胜任全球高薪核心职位

就业就绪型课程
可申请的目标岗位

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

预估年薪范围
$75,000 – $120,000 / yr
全球行业需求

Steady Enterprise & Corporate Demand

掌握的核心关键技能
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* 估算数据基于全球科技行业薪酬基准与招聘市场报告。
认识您的讲师
5.0 评级
7 学生
查看完整主页
TJ Walker
主要导师
Public Speaking and Media Training Expert
TJ Walker is a globally recognized expert in communication, presentation, media training, and personal development. A pioneer in online education, he published his first online courses in 1998 and has since reached more than 12 million student enrollments through 250+ courses across 100+ educational platforms. His courses combine practical, real-world content with ongoing student support. Learners benefit from detailed training based on his experience with real clients, weekly live office sessions, and 24/7 AI-powered assistance through TJWalkerAI in more than 32 languages. Walker is the founder of Media Training Worldwide and has delivered media training, public speaking, and crisis communication workshops since 1984. He has trained Presidents, Prime Ministers, Nobel Peace Prize winners, U.S. Senators, business leaders, athletes, public figures, and government officials across six continents and more than two dozen countries. He is the author of several books, including *Secrets to Foolproof Presentations*, a USA Today #1 Bestseller and a Wall Street Journal and BusinessWeek bestseller, as well as *Media Training A-Z* and *Media Training Success*. Walker has appeared more than 1,000 times on major media outlets, including CNN, CBS, ABC, NBC, Bloomberg TV, Fox News, MSNBC, Al Jazeera, and NPR. In 2009, he set a Guinness World Record for the most talk radio appearances in 24 hours. A merit scholar and magna cum laude graduate of Duke University, Walker has also conducted training sessions at Yale University, Columbia University, and Princeton University....

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