Learn how to Look and Sound Great on Skype Phone Calls
Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy
Все уровни • 23 Лекции • Пожизненный доступ
Проверенный мастер-инструктор
ТРЕЙЛЕР
Meet your instructor: TJ Walker
19 ms
5.0 / 5.0
Глобальный рейтинг1 ч 13 мин
Общий контентЧему вы научитесь
Communicate effectively using the phone with clients, customers, colleagues and bosses Avoid telephone blunders that strike others as rude and unprofessional Speak effectively on business conference calls Present confidently on Skype and FaceTime calls Use the telephone effectively in all aspects of business life Selling with stories Virtual sales presentatons Remote selling Pitching yourself Communicating to drive change Building a business case/proposal over the phone Presenting like a CEO Win Communication skills for telephone and conference calls
Содержание курса
5 разделов • 23 лекций • 01:13:44 общая длинаMaking Sure Your Phone Passes Your Friend Test
Бесплатный предварительный просмотр
03:17
Planning for Winning Conference Calls
03:58
Look Prime Time Ready for Your Video Calls
07:23
Placing Phone Calls Like the Consummate Professional
02:33
Always Knowing the Best Time to Call Clients and Prospects
00:31
Now You will Never Wake Up a Client in the Middle of the Night
02:33
Answering the Phone so Everybody Knows You are Ready for Business
02:01
No Such Thing As Answering The Phone Too Quickly These Days
01:01
Your Clients Will Never Think You are Screaming At Them Again
02:23
Knowing How to Sound Your Very Best - Every Time
05:26
The Right Way to Put Someone On Hold
00:50
Making Sure They Only Hear the Magic of Your Voice
01:44
Недельный план обучения
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ИИ создаёт персональное расписание по вашей доступности5 ч/нед
Требования
You need a phone and voicemail
A desire to become a master communicator
A strong need to communicate important messages
Целевая аудитория
Workers looking to build their soft skills
Younger executives who want to communicate with everyone in their business life, including older colleagues
Older executives who want to communicate with everyone in business, including young people
Sales management
Об этом курсе
Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
- Communicate effectively using the phone with clients, customers, colleagues and bosses
- Avoid telephone blunders that strike others as rude and unprofessional
- Speak effectively on business conference calls
- Present confidently on Skype and FaceTime calls
- Use the telephone effectively in all aspects of business life
Here is what Udemy students say about this course:
"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello
"Nice course and advices keep going TJ ur amazing" Oussama Khaldi
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!
Карьерные возможности и целевые профессии
Освойте практические навыки для работы и претендуйте на востребованные международные должности
Программа для карьеры
Профессии, на которые вы можете претендовать
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
Ориентировочная годовая зарплата
$75,000 – $120,000 / yr
Спрос на мировом рынке
Steady Enterprise & Corporate Demand
Ключевые практические навыки* Оценки основаны на глобальных отчетах о компенсациях в технологической отрасли.
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
Познакомьтесь с преподавателем
TJ Walker
Главный инструктор
Public Speaking and Media Training Expert
TJ Walker is a globally recognized expert in communication, presentation, media training, and personal development. A pioneer in online education, he published his first online courses in 1998 and has since reached more than 12 million student enrollments through 250+ courses across 100+ educational platforms.
His courses combine practical, real-world content with ongoing student support. Learners benefit from detailed training based on his experience with real clients, weekly live office sessions, and 24/7 AI-powered assistance through TJWalkerAI in more than 32 languages.
Walker is the founder of Media Training Worldwide and has delivered media training, public speaking, and crisis communication workshops since 1984. He has trained Presidents, Prime Ministers, Nobel Peace Prize winners, U.S. Senators, business leaders, athletes, public figures, and government officials across six continents and more than two dozen countries.
He is the author of several books, including *Secrets to Foolproof Presentations*, a USA Today #1 Bestseller and a Wall Street Journal and BusinessWeek bestseller, as well as *Media Training A-Z* and *Media Training Success*.
Walker has appeared more than 1,000 times on major media outlets, including CNN, CBS, ABC, NBC, Bloomberg TV, Fox News, MSNBC, Al Jazeera, and NPR. In 2009, he set a Guinness World Record for the most talk radio appearances in 24 hours.
A merit scholar and magna cum laude graduate of Duke University, Walker has also conducted training sessions at Yale University, Columbia University, and Princeton University....
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