Lucebra
Lucebra Besigheid
Besigheid en Bestuur/Kommunikasie/Kliëntediens

Utmärkt Kundservice - Den Ultimata Guiden!

Behärsk konsten att leverera världsklass kundservice, hantera klagomål som en pro och låt ditt företag växa snabbt

Alle Vlakke • 15 Lesings • Lewenslange Toegang
Paul Cline

Geverifieerde Meester Instrukteur

Utmärkt Kundservice - Den Ultimata Guiden!
SLEEPWA
Ontmoet jou instrukteur: Paul Cline

19 ms

5.0 / 5.0
Globale gradering
1
Aktiewe studente
Engels
99 Tale Onderskrifte
2 uur 27 min
Totale inhoud

Wat jy sal leer

Hur Du Levererar Utmärkt Kundservice Som ökar Försäljningen Och Kundlojalitet
Hur Du Professionellt Hanterar Svära Kunder Och Löser Problem Snabbt
De Viktigaste Principerna För Total Kvalitetshantering (TQM) Och Hur Du Applicerar Dem
De Vanligaste Kundservicefelen Och Hur Du Undviker Dem

Kursusinhoud

1 afdelings • 15 lesings • 02:27:30 totale lengte

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Weeklikse Studieplan
Beplan jou leerreis
KI skep n persoonlike skedule gebaseer op jou beskikbaarheid

Vereistes

Ingen Tidigare Erfarenhet Av Kundservice Kör!

Grundläggande Engelska Och Kommunikationsfärdigheter är Hälpsamma

Villighet Att öva Empati, Aktiv Lyssning Och Problemlösning

Långtan Att Förbättra Kundrelationer Och öka Försäljningsprestanda

Teikengehoor

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Oor hierdie kursus

Kundservice Kommer Att GöRA Eller BRÖTA Ditt Företag! Du Har INGEN Idé Hur Mycket PENGAR Du Förlorar På Grund Av Dålig Kundservice ... Och Hur Mycket PENGAR Du Kan VINNA Genom Att Tillhandahålla Utmärkt Kundservice!

Den Här Kursen är Perfekt För Företagägare, Chefer Och Anställda... Fä För Din Team Utbildad Och Tjäna In!


Bara Ett Exempel På Vad Du Kommer Att Upptäcka:

SLÅ Att Förlora Pengar På Grund Av Dålig Eller Genomsnittlig Kundservice! $$$

Tjäna Mer Pengar Från Varje Kund! $$$

SPARA En Fortuna I Reklamdollar! $$$

Fä Fler Remiss! $$$

Behåll Befintliga Kunder! $$$

Lös Problem SNABBT!

Lär Dig Hur Du Skapar En Utmärkt Kundserviceupplevelse

Hur Man Hanterar Svära Kunder Som En PRO!

Lär Dig De 5 Grunderna För TQM

Undvik De 10 Dödliga Synderna I Kundservice!

BOOSTa Din KARRIÄR Med Utmärkt Kundservice

... Och MYCKET Mer!!!

 

ANSLÖM DIG NU!

Loopbaangeleenthede & Teikenposte

Bou praktiese, werksgereed vaardighede en kwalifiseer vir gesogte poste wêreldwyd

Werkgereed Kurrikulum
Poste waarvoor jy kan aansoek doen

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Beraamde Jaarlikse Salaris
$75,000 – $120,000 / yr
Wêreldwye Bedryfsvraag

Steady Enterprise & Corporate Demand

Sleutelvaardighede wat jy Bemeester
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Skatting gebaseer op globale tegnologie-werwingsmaatstawwe en salarisverslae.
Ontmoet jou instrukteur
Paul Cline
5.0 Gradering
9 Studente
Bekyk volle profiel
Paul Cline
Hoofinstrukteur
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

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