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خدمات مشتری فوق‌العاده - راهنمای نهایی!

سلطه در هنر ارائه خدمات مشتری درجه یک جهان، کنترل شکایات حرفه‌ای و رشد سریع کسب و کار خود

Barcha darajalar • 15 Ma'ruzalar • Umrbod kirish
Paul Cline

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خدمات مشتری فوق‌العاده - راهنمای نهایی!
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O'qituvchi bilan tanishing: Paul Cline

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چگونه خدمات مشتری فوق‌العاده ارائه دهید که فروش و وفاداری‌ مشتری را افزایش می‌دهد
چگونه به طور حرفه‌ای با مشتریان دشوار برخورد کنید و مشکلات را به سرعت حل کنید
اصول کلیدی مدیریت کیفیت کل (TQM) و چگونگی اعمال آنها
شایع‌ترین اشتباهات خدمات مشتری و چگونه از آنها جلوگیری کنید

Kurs mazmuni

1 bo'limlar • 15 ma'ruzalar • 02:27:30 umumiy uzunligi

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Haftalik Oquv Rejasi
Oquv sayohatingizni rejalashtiring
SI vaqtingizga mos shaxsiy jadval yaratadi

Talablar

تجربه قبلی در خدمات مشتری لازم نیست
مهارت‌های اصلی انگلیسی و ارتباطی مفید است
آمادگی برای تمرین همدلی، گوش دادن فعال و حل مسئله
تمایل به بهبود روابط مشتری و افزایش عملکرد فروش

Maqsadli auditoriya

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Ushbu kurs haqida

خدمات مشتری خواهد کرد که کسب و کار شما را بسازد یا شکست دهد! شما هیچ فکری نمی‌کنید که چقدر پول به دلیل خدمات مشتری نامناسب از دست داده‌اید... و چقدر پول می‌توانید با ارائه خدمات مشتری عالی بدست آورید!

این دوره برای صاحبان کسب و کار، مدیرها و کارکنان کامل است... تیم خود را آموزش ببینید و پول در دریافت کنید!


فقط نمونه ای از آنچه که کشف خواهید کرد:

STOP از دست دادن پول به دلیل خدمات مشتری ضعیف یا متوسط! $$$

از هر مشتری بیشتر درآمد کسب کنید! $$$

یک ثروت در دلار تبلیغاتی صرفه جویی کنید! $$$

بیشتر ارجاع‌ها را دریافت کنید! $$$

مشتریان موجود را حفظ کنید! $$$

حل سریع مشکلات!

یادگیری چگونگی ایجاد یک تجربه خدمات مشتری فوق‌العاده

چگونه با مشتریان دشوار مانند یک حرفه‌ای برخورد کنید!

یادگیری 5 اصل TQM

<

از 10 گناه مرگبار خدمات مشتری جلوگیری کنید!

BOOST شغل شما با خدمات مشتری عالی

... و بسیار بیشتر!!!

 

حالا ثبت نام کنید!

Karyera imkoniyatlari va maqsadli kasblar

Amaliy va ishga tayyor ko'nikmalarni egallab, xalqaro miqyosdagi nufuzli lavozimlarga ariza topshiring

Ishga tayyor o'quv dasturi
Ariza topshirishingiz mumkin bo'lgan lavozimlar

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Taxminiy yillik maosh
$75,000 – $120,000 / yr
Global bozor talabi

Steady Enterprise & Corporate Demand

Siz egallaydigan asosiy ko'nikmalar
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Baholar global texnologiya bozori va maosh hisobotlariga asoslangan.
O'qituvchingiz bilan tanishing
Paul Cline
5.0 Baho
9 Talabalar
Profili Go'runtule
Paul Cline
Bosh murabbiy
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

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