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Uitstekende Klantenservice - De Ultieme Gids!

Beheers de kunst van het leveren van wereldklasse klantenservice, behandel klachten als een professional en laat je bedrijf snel groeien

Barcha darajalar • 15 Ma'ruzalar • Umrbod kirish
Paul Cline

Tasdiqlangan usta o'qituvchi

Uitstekende Klantenservice - De Ultieme Gids!
TREYLER
O'qituvchi bilan tanishing: Paul Cline

19 ms

5.0 / 5.0
Global reyting
1
Faol talabalar
Inglizcha
99 ta til subtitrlari
2 soat 27 daq
Jami tarkib

Siz nimani o'rganasiz

Hoe je uitstekende klantenservice kunt leveren die verkoop en klantloyaliteit verhoogt
Hoe je professioneel om kunt gaan met moeilijke klanten en problemen snel kunt oplossen
De belangrijkste principes van Total Quality Management (TQM) en hoe je ze kunt toepassen
De meest voorkomende klantenservicefouten en hoe je ze kunt vermijden

Kurs mazmuni

1 bo'limlar • 15 ma'ruzalar • 02:27:30 umumiy uzunligi

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Haftalik Oquv Rejasi
Oquv sayohatingizni rejalashtiring
SI vaqtingizga mos shaxsiy jadval yaratadi

Talablar

Geen eerdere ervaring met klantenservice vereist

Basis Engels en communicatievaardigheden zijn nuttig

Bereidheid om empathie, actief luisteren en probleemoplossing te oefenen

Wens om klantrelaties te verbeteren en verkoopprestaties te verhogen

Maqsadli auditoriya

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Ushbu kurs haqida

Klantenservice Zal UW Bedrijf MAKEN Of BREKEN! Je Heeft GEEN Idee Hoeveel GELD Je Aan Het VERLIEZEN Bent Vanwege Slechte Klantenservice ... En HOEVEEL GELD Je Kunt WINNEN Door Uitstekende Klantenservice Te Bieden!

Deze Cursus Is Perfect Voor Bedrijfseigenaren, Managers En Medewerkers... Laat Je Team Trainen En Verdien Geld!


Slechts Een Voorbeeld Van Wat Je Zal Ontdekken:

STOP Geld Te Verliezen Door Slechte Of Gemiddelde Klantenservice! $$$

Meer Geld Verdienen Van Elke Klant! $$$

Een Fortuin Besparen In Reclamekosten! $$$

Meer Verwijzingen Krijgen! $$$

Bestaande Klanten Behouden! $$$

Problemen SNEL Oplossen!

Leer Hoe Je Een Uitstekende Klantenservice Ervaring Creëert

Hoe Om Te Gaan Met Moeilijke Klanten Als Een PRO!

Leer De 5 Beginselen Van TQM

Vermijd De 10 Dodelijke Zonden Van Klantenservice!

BOOST Je CARRIÈRE Met Geweldige Klantenservice

... En VEEL Meer!!!

 

MELD JE NU AAN!

Karyera imkoniyatlari va maqsadli kasblar

Amaliy va ishga tayyor ko'nikmalarni egallab, xalqaro miqyosdagi nufuzli lavozimlarga ariza topshiring

Ishga tayyor o'quv dasturi
Ariza topshirishingiz mumkin bo'lgan lavozimlar

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Taxminiy yillik maosh
$75,000 – $120,000 / yr
Global bozor talabi

Steady Enterprise & Corporate Demand

Siz egallaydigan asosiy ko'nikmalar
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Baholar global texnologiya bozori va maosh hisobotlariga asoslangan.
O'qituvchingiz bilan tanishing
Paul Cline
5.0 Baho
9 Talabalar
Profili Go'runtule
Paul Cline
Bosh murabbiy
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

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Ushbu kurs bo'yicha eng keng tarqalgan savollarga javob toping.

Ha! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.

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