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שירות לקוחות מצטיין - המדריך האולטימטיבי!

שלטו באמנות של מתן שירות לקוחות ברמה עולמית, טפלו בתלונות כמו מקצוען והגדילו את העסק שלכם במהירות

Barcha darajalar • 15 Ma'ruzalar • Umrbod kirish
Paul Cline

Tasdiqlangan usta o'qituvchi

שירות לקוחות מצטיין - המדריך האולטימטיבי!
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O'qituvchi bilan tanishing: Paul Cline

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2 soat 27 daq
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כיצד לספק שירות לקוחות מצטיין שמגדיל מכירות ונאמנות לקוחות
כיצד לטפל באופן מקצועי בלקוחות קשים ולפתור בעיות במהירות
העקרונות הבסיסיים של ניהול איכות כולל (TQM) וכיצד ליישם אותם
הטעויות הנפוצות ביותר בשירות לקוחות וכיצד להימנע מהן

Kurs mazmuni

1 bo'limlar • 15 ma'ruzalar • 02:27:30 umumiy uzunligi

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Haftalik Oquv Rejasi
Oquv sayohatingizni rejalashtiring
SI vaqtingizga mos shaxsiy jadval yaratadi

Talablar

אין צורך בניסיון קודם בשירות לקוחות

מיומנויות אנגלית ותקשורת בסיסיות מועילות

נכונות לתרגל אמפתיה, שמיעה פעילה ופתרון בעיות

רצון לשפר את היחסים עם הלקוחות ולהגדיל את ביצועי המכירות

Maqsadli auditoriya

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Ushbu kurs haqida

שירות לקוחות יעשה או יפרק את העסק שלכם! אין לכם משום רעיון כמה כסף אתם מאבדים בגלל שירות לקוחות רע ... וכמה כסף אתם יכולים להרוויח על ידי מתן שירות לקוחות מצטיין!

הקורס הזה מושלם עבור בעלי עסקים, מנהלים ועובדים... הכשירו את הצוות שלכם והתחילו להרוויח!


רק מדגם ממה שתגלו:

הפסיקו לאבד כסף בגלל שירות לקוחות ירוד או ממוצע! $$$

הרוויחו יותר כסף מכל לקוח! $$$

חסכו הון תועפות בדולרי פרסום! $$$

קבלו יותר הפניות! $$$

שמרו על לקוחות קיימים! $$$

פתרו בעיות במהירות!

למדו כיצד ליצור חווית שירות לקוחות מצטיינת

איך לטפל בלקוחות קשים כמו מקצוען!

למדו את חמשת העקרונות של ניהול איכות כולל (TQM)

הימנעו מעשרת החטאים הקטלניים של שירות לקוחות!

הגבירו את הקריירה שלכם באמצעות שירות לקוחות מעולה

... ועוד הרבה יותר!!!

 

הרשמו עכשיו!

Karyera imkoniyatlari va maqsadli kasblar

Amaliy va ishga tayyor ko'nikmalarni egallab, xalqaro miqyosdagi nufuzli lavozimlarga ariza topshiring

Ishga tayyor o'quv dasturi
Ariza topshirishingiz mumkin bo'lgan lavozimlar

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Taxminiy yillik maosh
$75,000 – $120,000 / yr
Global bozor talabi

Steady Enterprise & Corporate Demand

Siz egallaydigan asosiy ko'nikmalar
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Baholar global texnologiya bozori va maosh hisobotlariga asoslangan.
O'qituvchingiz bilan tanishing
Paul Cline
5.0 Baho
9 Talabalar
Profili Go'runtule
Paul Cline
Bosh murabbiy
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

Talabalar ham sotib olishdi

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