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리더십 교훈 - 당신이 이끄는 사람들로부터 배운 리더십

문화 중심 리더십의 새로운 접근법: '리더'는 주장할 수 있는 직함이 아닙니다. 당신을 존중하고, 신뢰하고, 믿는 사람들이 당신을 리더라고 부를 때, 그들이 결정할 것입니다.

所有級別 • 23 講座 • 終身訪問
Andy Edwards

認證碩士導師

리더십 교훈 - 당신이 이끄는 사람들로부터 배운 리더십
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認識您的導師:Andy Edwards

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活躍的學生
英语
99 種語言字幕
1小時 45分
總內容

你將學到什麼

  • 종업원들이 당신을 '리더'라고 부르도록 하기 위해 정확히 무엇을 해야 하고, 무엇을 해서는 안 되는지 알아보기
  • 세계적 수준의 리더십 문화와 고객 만족 사이의 연결을 이해하기
  • 어떤 상황에서 누가 리더가 되는지 이해하기
  • 리더십과 관리의 구체적인 역할에 대해 명확히 이해하기
  • 종업원들이 원하는 바를 정확히 파악하기
  • 리더십 책임을 지고 팀의 문제를 해결하는 방법
  • 리더십의 7가지 '실패'를 이해하고 이를 정확히 극복하는 방법 알아보기
  • 리더가 할 수 있는 가장 중요한 질문을 종업원들에게 할 수 있는 '리더십 자신감' 개발하기
  • 모범적인 리더십을 통해 조직 문화 개발하기

궁극적으로...

리더십은 다른 사람들을 통해 일을 이루는 것입니다... 훌륭한 리더십은 모든 비즈니스 지표를 앞서가게 합니다.

課程內容

4 部分 • 23 講座 • 01:45:51 總長度

What This Course Is All About

04:19


Introduction to the Problem

05:04

Understand that there are some important surveys that seem to prove the huge perception gap between leaders and their followers - especially around TRUST

How Leaders Affect Customer Satisfaction

05:18

Make the 5 step link between world-class leadership - and customer satisfaction.

Who Put YOU In Charge?

06:10

Discover some of the reasons why people are put in charge of others - and how irrelevant some of those reasons really are!

What Does a Leader Actually Do?

03:23

Distinguish the specific duties and tasks of a leader - and how they differ from those in their charge.

Leader or Manager?

05:10

Identify what falls into the remit of 'management' and what is specifically is done in the role of a 'Leader'.

Followers Want Many Things But It All Boils Down To This

04:36

Find out the basic motivations as to why people come to work. This is imperative to understand motivations and options to influence.

I.I.I.I.I. Understand You!

04:10

Discover the relatively unknown difference between what a Leader MEANS to communicate - and how they actually come across!

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Introduction To The Six 'C's - Plus A Description Of The 1st C - Competence

05:11

Acknowledge and relate to some of the excuses used by Leaders NOT to trust their team with higher value work.

The 2nd C - Consistency

04:39

Learn why training someone to do a task might not be enough - and how failure could be a valuable teacher.

The 3rd C - Completion

03:03

Find out why most followers don't understand the impact of their work on others - and how to make them aware by thinking about cooking an omelet!

The 4th C - Confidence

04:51

See where confidence fits in the 'building on trust' scale - and what you as a leader can do to promote more confidence in your charges.

The 5th and 6th C's - Camaraderie and Commitment

05:35

Understand how teamwork and 'playing nicely' together is such a vital component of building trust. And also why committed followers are the best followers.

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Introduction to the 'Fails'

02:07

Followers have many moans and gripes about leaders... these top seven are 95% of the problem. They lead to symptoms of poor leadership and poor followership. Make sure you, as a Leader, never fail your followers in these ways - and watch EVERYTHING change!

Failure of Purpose

05:17

Thought by some to be the most important component of team-building. Find out what to do to ensure everyone is heading in the same direction.

Failure to Meet Individuals Regularly

04:41

An easy 'Fail' to fail on! Given massively disproportionate importance if you are a follower than if you are a leader. Find out why this failure is so important (and disappointing) to followers - and EXACTLY how to do it well.

Failure to Close the Loop

05:05

In all complaints about Leaders, lack of communication is a big one. And this 'Fail' accounts for 75% of the negative symptoms of a dysfunctional Leader/Team member relationship. Discover the four answers (and there are only four) you can give to an issue raised by one of your charges.

Failure to Elicit Challenge

03:39

Recognise why this Leadership 'Fail' is based on fear. Many leaders use fear because they are themselves fearful. To elicit challenge from your charges is one of the most confident and trust-building things you can do.

Failure to Provide Specific Feedback

04:51

Find out which of the FIVE types of feedback you tend to give. Two of them will create Leadership in you...

Failure to Thank

03:24

Failure to Be Visible

04:09

Followers require your presence. - and for good reasons. Failure to be visible as a Leader is a symptom of self-importance and a misunderstanding of the role. Learn how to change it around!

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每週學習計劃
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要求

불편한 진실을 받아들일 의지

열린 마음

자기인식

目標受眾

LEADERS!

People WANTING to be leaders

New leaders

People who have been leading for years

關於本課程

누구를 위한 것인가요


당신은 새로운 리더(또는 곧 리더가 될 예정)이거나, 다른 모든 것을 시도해 보았지만 직원들이 상사와 같은 입장에 설 수 없다고 믿는 기존의 리더일 수 있습니다.


어느 쪽이든, 이 강좌는 불편한 진실을 배우고자 하는 리더들을 위한 것입니다. 책임을 지고, 자료를 무시하거나 부정하지 않으며, 자신에게 적용되지 않는다고 즉시 믿지 않는 리더들을 위한 것입니다.


리더의 95%는 종업원들이 자신을 '대부분' 또는 '완전히' 신뢰한다고 믿습니다. 하지만 실제로 종업원들에게 그 질문을 하면, 실제로 신뢰하는 종업원은 16%에 불과합니다. 이러한 인식 차이는 망상에 가깝습니다. 자신이 알고 있다고 생각하는 것에 도전할 준비가 되어 있어야 합니다.



職業發展機會與目標職位

掌握前沿實務技能,勝任全球高薪核心職務

就業就緒型課程
可應徵的目標職位

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

預估年薪範圍
$75,000 – $120,000 / yr
全球產業需求

Steady Enterprise & Corporate Demand

掌握的核心關鍵技能
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* 估算數據基於全球科技產業薪酬指標與市場招聘報告。
認識您的講師
Andy Edwards
5.0 評級
2 學生
看完整資料
Andy Edwards
主要導師
Accredited behavioural psychometrician, international speaker & trainer.
Andy Edwards has worked extensively in the field of behavioural psychology and is the author of two books; one on Psychometrics and Understanding People, the other about Behavioural Leadership. As an internationally acclaimed speaker, Andy has over 25 years of experience in teaching relationship skills. He founded the concept of ‘Relationomics’, which identifies the business case for ‘Playing Nicely’ together. His engaging and practical teaching style, proven through his numerous in-person and online presentations worldwide, guarantees an enlightening, entertaining, and transformative learning experience. Andy’s online courses are already helping people in 132 countries, and have been translated into dozens of languages. He is married to Ali – and lives on the South Coast of the UK....

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