LEADERSH*T - บทเรียนการเป็นผู้นำจากคนที่คุณนำ

Acknowledge and relate to some of the excuses used by Leaders NOT to trust their team with higher value work.

Learn why training someone to do a task might not be enough - and how failure could be a valuable teacher.

Find out why most followers don't understand the impact of their work on others - and how to make them aware by thinking about cooking an omelet!

See where confidence fits in the 'building on trust' scale - and what you as a leader can do to promote more confidence in your charges.

Understand how teamwork and 'playing nicely' together is such a vital component of building trust. And also why committed followers are the best followers.

Followers have many moans and gripes about leaders... these top seven are 95% of the problem. They lead to symptoms of poor leadership and poor followership. Make sure you, as a Leader, never fail your followers in these ways - and watch EVERYTHING change!

Thought by some to be the most important component of team-building. Find out what to do to ensure everyone is heading in the same direction.

An easy 'Fail' to fail on! Given massively disproportionate importance if you are a follower than if you are a leader. Find out why this failure is so important (and disappointing) to followers - and EXACTLY how to do it well.

In all complaints about Leaders, lack of communication is a big one. And this 'Fail' accounts for 75% of the negative symptoms of a dysfunctional Leader/Team member relationship. Discover the four answers (and there are only four) you can give to an issue raised by one of your charges.

Recognise why this Leadership 'Fail' is based on fear. Many leaders use fear because they are themselves fearful. To elicit challenge from your charges is one of the most confident and trust-building things you can do.

Find out which of the FIVE types of feedback you tend to give. Two of them will create Leadership in you...

Followers require your presence. - and for good reasons. Failure to be visible as a Leader is a symptom of self-importance and a misunderstanding of the role. Learn how to change it around!