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ISO 9001:2015 Lead Auditor: Audit Planning Guide

Audit Planning, Evidence Collection, Nonconformity Reporting, Corrective Actions & Certification

所有級別 • 60 講座 • 終身訪問
Dr. Amar Massoud

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ISO 9001:2015 Lead Auditor: Audit Planning Guide
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認識您的導師:Dr. Amar Massoud

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4小時 10分
總內容

你將學到什麼

Master ISO 9001:2015 standards for implementing and auditing a QMS.
Learn to lead audits and manage an audit team effectively.
Develop skills to identify nonconformities and recommend improvements.
Gain expertise to assess compliance and enhance quality management.

課程內容

11 部分 • 60 講座 • 04:10:41 總長度

Principles of Auditing

02:44

Audit Roles and Responsibilities

02:28

Lead auditors anchor the ISO 9001 audit from planning to completion. Auditors collect evidence to assess QMS alignment, with subject matter experts, the audit client, audit coordinator, and the oddity.

Lead Auditor

03:03

Auditor

02:42

Subject Matter Expert

02:59

Audit Client

02:13

Audit Coordinator

02:18

Auditee

02:34

Auditees actively participate in ISO 9001 audits by providing timely, accurate access to information systems and personnel, sharing relevant policies and records, and offering insights to support a transparent evaluation.

The ISO 9001 Certification

05:16

The ISO 17021 Standard

02:22

The ISO 19011 Standard

03:35

Performing the Audit

04:37

Initiating the audit

09:58

The audit team leader establishes initial contact, defines audit objectives and scope, assesses feasibility, and secures resources to lay a collaborative ISO 9001:2015 audit foundation.

Preparing Audit Activities

02:35

Performing Document Review in Preparation for the Audit

02:49

Perform a meticulous document review of QMS documentation to gather details on processes, procedures, and functions, identify gaps, and guide ISO 9001:2015 audit preparation.

Audit Plan Preparation

07:12

Develop a comprehensive ISO 9001 audit plan that schedules time, defines purpose and scope, and details activities like document reviews, interviews, observations, and records to ensure thorough, compliant audits.

Assigning Work to the Audit Team

04:49

Conducting Audit Activities

05:46

Conduct a structured ISO 9001:2015 audit by performing opening meetings, document reviews, and evidence gathering through interviews and observations of the QMS, to identify non-conformities and improvement opportunities.

Conducting the Opening Meeting

06:36

Conduct the opening meeting to align the audit team and auditee on objectives, scope, criteria, and evidence methods, establish logistics, confidentiality, safety, and channels for transparent, corrective-action driven audit.

Performing Document Review

06:44

Perform a meticulous document review of the QMS to verify ISO 9001 alignment with audit criteria, comparing policies, procedures, controls, and records for compliance and gaps.

Communicating During the Audit

02:05

Enhance audit success by establishing formal communication with auditees and clients, synchronizing progress through regular team meetings, updates, and risk reporting; adjust plans to meet objectives and drive continual improvement.

Assigning Roles and Responsibilities of Guides and Observers

02:50

Information Collection

06:47

Generating Audit Findings

06:12

The audit team gathers evidence to identify conformity findings or nonconformities, including graded nonconformities, highlighting good practices and improvement opportunities, and providing recommendations.

Preparing Audit Conclusions

05:07

Conduct Audit Closing

07:25

The ISO 9001 closing meeting presents findings and conclusions to management and stakeholders, emphasizes transparency, and establishes a corrective action plan guiding post-audit improvements.

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要求

Basic knowledge of ISO 9001 principles is recommended.

Prior experience with quality management systems is helpful.

An interest in auditing, compliance, and continuous improvement.

A willingness to learn audit planning, execution, and reporting.

目標受眾

Quality Assurance Managers seeking to expand their leadership capabilities in conducting external audits.

Internal Auditors aiming to transition into lead auditor roles and enhance their understanding of ISO 9001 standards.

Quality Control Technicians ready to advance their careers and play a pivotal role in shaping organizational quality culture.

Process Improvement Consultants looking to bolster their credentials and offer more in-depth services to clients.

關於本課程

Welcome to the beginning of your journey as an aspiring ISO 9001:2015 Lead Auditor. Our course is designed to immerse you in the world of quality management systems, providing a thorough understanding from the ground up.

Firstly, our course structure is meticulously crafted to encapsulate every essential aspect of the ISO 9001 auditing process. We guide you through the intricacies of the standard, ensuring you emerge with a robust understanding that underpins your role as a lead auditor.

Secondly, we value efficiency. Recognizing the premium you place on your time, our curriculum is streamlined to impart critical knowledge without superfluous content. Clarity and brevity are our hallmarks, allowing you to absorb and retain information swiftly and effectively.

Thirdly, we adopt a pragmatic approach to learning. By integrating a continuous real-world case study, we translate theoretical concepts into tangible practice. This not only solidifies your grasp of audit principles but also equips you with the confidence to apply them in actual audit scenarios.

Moreover, our commitment to your learning journey extends beyond course completion. We are proactive in offering support, clarifications, and guidance. Your feedback fuels our commitment to excellence, prompting us to refine our course to serve you better. With our course, you don't just learn about ISO 9001—you become adept at applying it, ensuring quality management systems thrive under your oversight.

We'll start with an introduction to the ISO standards, focusing on the foundations of quality management. You'll learn about the origins of ISO 9001, its evolution, and the key principles that underpin effective quality management systems. This will set the stage for understanding the pivotal role that QMS plays in driving continuous improvement and ensuring customer satisfaction.

職業發展機會與目標職位

掌握前沿實務技能,勝任全球高薪核心職務

就業就緒型課程
可應徵的目標職位

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

預估年薪範圍
$75,000 – $120,000 / yr
全球產業需求

Steady Enterprise & Corporate Demand

掌握的核心關鍵技能
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* 估算數據基於全球科技產業薪酬指標與市場招聘報告。
認識您的講師
Dr. Amar Massoud
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5 學生
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Dr. Amar Massoud
主要導師
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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