ISO 19011:2018: Management System Auditing Step by Step (Khóa học)

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.