Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.
ISO 19011:2018: Management System Auditing Step by Step (Kurs)
Nonconformities, Corrective Actions, Remote Auditing & AI Tools | Risk-Based Approach with Checklists & Templates
Wszystkie poziomy • 37 Wykłady • Dożywotni dostęp
Sprawdzony Mistrz Instruktor
PRZYCZEPA
Poznaj swojego instruktora: Dr. Amar Massoud
18 ms
5.0 / 5.0
Globalna ocenaAngielski amerykański
Napisy w 99 językach2 godz. 42 min
Całkowita zawartośćCzego się dowiesz
Conduct internal, external, and supplier audits based on ISO 19011 principles
Develop an audit plan, create checklists, and schedule audits efficiently
Apply a risk-based approach to auditing and prioritize high-impact areas
Gather objective evidence through interviews, observations, and document reviews
Treść kursu9 sekcji • 37 wykłady • 02:42:05 długość całkowita
Step 1 - Preparing For An Audit
02:08
Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.
Understanding The Audit Scope And Objectives
04:54
Risk-Based Approach To Auditing
04:34
Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.
Audit Planning And Scheduling
04:21
Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.
Audit Documentation And Checklists
04:12
Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.
Hands-On Exercise - Developing An Audit Plan
01:23
Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.
Step 2 - Conducting The Audit
02:08
Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.
Opening Meeting And Establishing Audit Ground Rules
05:24
Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.
Gathering Objective Evidence Through Interviews
05:21
Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.
Gathering Objective Evidence Through Observations
06:01
Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.
Reviewing Documents And Records
06:02
Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.
Techniques For Effective Questioning And Investigation
05:01
Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.
Tygodniowy Plan Nauki
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Wymagania
Basic familiarity with ISO management-system standards is recommended.
An interest in internal auditing, compliance, or quality management.
Previous professional auditing experience is not required.
Access to a computer and internet connection for course materials and exercises.
Grupa docelowa
Quality managers and compliance officers
Internal and external auditors in any sector
ISO coordinators and management system consultants
Environmental, safety, and IT auditors
O tym kursie
This course contains the use of artificial intelligence. Led by Dr. Amar Massoud, a seasoned expert with decades of academic and professional experience, it combines cutting-edge AI support with human insight to deliver content that is precise, practical, and easy to follow. You’ll gain the clarity of structured learning and the confidence of being guided by a recognized authority.
ISO 19011:2018 – Mastering Management System Auditing is your practical, step-by-step guide to becoming a confident and competent auditor of any ISO-based management system. Whether you're involved in quality (ISO 9001), information security (ISO 27001), environmental management (ISO 14001), or other frameworks, this course teaches you how to plan, conduct, report, and follow up on audits effectively using the ISO 19011:2018 standard.
In this course, you’ll learn how to build an audit plan from scratch, gather objective evidence through interviews and observations, identify nonconformities, and write audit findings that are clear and actionable. You’ll also explore how to handle corrective actions, drive continuous improvement, and conduct follow-up audits with real impact. You’ll gain hands-on experience with downloadable templates such as audit checklists, opening meeting scripts, nonconformity reports, and final audit report templates.
Designed for internal auditors, ISO coordinators, quality managers, compliance officers, and professionals preparing for ISO audits, this course bridges the gap between theory and practical execution. Real-world scenarios and model company case studies help you practice your skills as if you were already on the job.
Key topics include:
- Understanding ISO 19011:2018 principles and structure
- Risk-based auditing techniques for ISO 9001, 27001, and 14001
- Interviewing and observation strategies to gather evidence
- Classifying and reporting nonconformities effectively
- Root cause analysis and corrective action workflows
- Digital tools, AI, and remote auditing best practices
Możliwości Kariery i Stanowiska Docelowe
Zdobądź praktyczne umiejętności i kwalifikuj się na kluczowe stanowiska na świecie
Program Gotowy do Pracy
Stanowiska, na które możesz aplikować
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
Szacowane Wynagrodzenie Roczne
$75,000 – $120,000 / yr
Globalne Zapotrzebowanie Rynkowe
Steady Enterprise & Corporate Demand
Kluczowe Umiejętności, które Zdobędziesz* Szacunki oparte na globalnych raportach płacowych branży technologicznej.
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
Poznaj swojego instruktora
Dr. Amar Massoud
Główny Instruktor
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as :
ITIL 4 Master, ITIL 3 Expert
ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA
PGMP, MSP
PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master
COBIT 2019 Implementor, COBIT 5 Assessor/Implementer
TOGAF certified
Lean Specialist, VSM Specialist
PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor
PMI-PBA, CBAP
Lean Six Sigma Black Belt, ISO 9001 Implementer
Azure Administrator, Azure DevOps Expert, AWS Practitioner
And many more....
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