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ISO 19011:2018: Yönetim Sistemi Denetimi Adım Adım

Uyuşmazlıklar, Düzeltici Eylemler, Uzaktan Denetim ve AI Araçları | Risk Tabanlı Yaklaşım ile Kontrol Listeleri ve Şablonlar

সকল স্তর • 37 বক্তৃতা • আজীবন অ্যাক্সেস
Dr. Amar Massoud

যাচাইকৃত মাস্টার প্রশিক্ষক

ISO 19011:2018: Yönetim Sistemi Denetimi Adım Adım
ট্রেলার
আপনার প্রশিক্ষকের সাথে দেখা করুন: Dr. Amar Massoud

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সক্রিয় ছাত্র
ইংরেজি (মার্কিন যুক্তরাষ্ট্র)
99টি ভাষার সাবটাইটেল
2 ঘণ্টা 42 মি.
মোট বিষয়বস্তু

যা শিখবেন

ISO 19011 ilkelerine dayalı iç, dış ve tedarikçi denetimleri gerçekleştirin
Denetim planı geliştirin, kontrol listeleri oluşturun ve denetimleri verimli bir şekilde planlayın
Denetimde risk tabanlı bir yaklaşım uygulayın ve yüksek etkili alanlara öncelik verin
Görüşmeler, gözlemler ve belge incelemeleri yoluyla objektif kanıt toplayın

কোর্সের বিষয়বস্তু

9 বিভাগ • 37 বক্তৃতা • 02:42:05 মোট দৈর্ঘ্য

Introduction

09:36

Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.

Introduction To ISO 19011

09:44

Explore ISO 19011:2018 to understand auditing management systems across internal, external, and supplier audits, emphasizing integrity, evidence-based decision making, risk-based approaches, and continuous improvement.

Our Use Case - GlobalTech Manufacturing Inc

02:41

Global Tech Manufacturing uses ISO 19011 auditing to model internal, external, and supplier audits with risk-based planning, AI tools, and remote auditing for continuous improvement.

Step 1 - Preparing For An Audit

02:08

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Understanding The Audit Scope And Objectives

04:54

Risk-Based Approach To Auditing

04:34

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Audit Planning And Scheduling

04:21

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit Documentation And Checklists

04:12

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Hands-On Exercise - Developing An Audit Plan

01:23

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Step 2 - Conducting The Audit

02:08

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Opening Meeting And Establishing Audit Ground Rules

05:24

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Gathering Objective Evidence Through Interviews

05:21

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Gathering Objective Evidence Through Observations

06:01

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Reviewing Documents And Records

06:02

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Techniques For Effective Questioning And Investigation

05:01

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.

সাপ্তাহিক অধ্যয়ন পরিকল্পনা
আপনার শেখার যাত্রা পরিকল্পনা করুন
AI আপনার সময় অনুযায়ী ব্যক্তিগত সময়সূচী তৈরি করে

প্রয়োজনীয়তা

ISO yönetim sistemi standartlarına ilişkin temel bilgi sahibi olmanız önerilir.

İç denetim, uyum veya kalite yönetimi ile ilgileniyorsanız.

Önceki profesyonel denetim deneyimi gerekmez.

Kurs materyalleri ve alıştırmalar için bir bilgisayar ve internet bağlantısına erişiminiz olmalıdır.

লক্ষ্য শ্রোতা

Quality managers and compliance officers

Internal and external auditors in any sector

ISO coordinators and management system consultants

Environmental, safety, and IT auditors

এই কোর্স সম্পর্কে

Bu kurs, yapay zeka kullanımını içerir. On yıllarca süren akademik ve profesyonel deneyime sahip deneyimli bir uzman olan Dr. Amar Massoud tarafından yönetilmektedir. En yeni AI desteğini insan bilgisiyle birleştirerek hassas, pratik ve kolay anlaşılır içerik sunar. Yapılandırılmış öğrenmenin netliğini ve tanınmış bir otorite tarafından yönlendirilmenin güvenini kazanacaksınız. ISO 19011:2018 – Yönetim Sistemi Denetimi Konusunda Ustalık, ISO tabanlı herhangi bir yönetim sisteminin güvenli ve yetkin bir denetçisi olma yolunda pratik, adım adım rehberinizdir. Kalite (ISO 9001), bilgi güvenliği (ISO 27001), çevre yönetimi (ISO 14001) veya diğer çerçevelerle ilgiliyseniz, bu kurs size ISO 19011:2018 standardını kullanarak denetimleri planlamayı, yürütmeyi, raporlamayı ve takip etmeyi etkili bir şekilde öğretir. Bu kursda, sıfırdan bir denetim planı oluşturmayı, görüşmeler ve gözlemler yoluyla objektif kanıt toplamayı, uyuşmazlıkları tanımlamayı ve net ve uygulanabilir denetim bulguları yazmayı öğreneceksiniz. Ayrıca, düzeltici eylemlerin nasıl ele alınacağını, sürekli iyileştirmenin nasıl destekleneceğini ve gerçek etkisi olan takip denetimlerinin nasıl yürütüleceğini keşfe çıkacaksınız. Denetim kontrol listeleri, açılış toplantısı senaryoları, uyuşmazlık raporları ve nihai denetim raporu şablonları gibi indirilebilir şablonlarla uygulamalı deneyim kazanacaksınız. İç denetçiler, ISO koordinatörleri, kalite yöneticileri, uyum sorumluları ve ISO denetimlerine hazırlanan profesyoneller için tasarlanan bu kurs, teori ile pratik uygulama arasındaki boşluğu doldurur. Gerçek dünya senaryoları ve model şirket vaka çalışmaları, iş başındaymuşsunuz gibi becerilerinizi geliştirmenize yardımcı olur. Ana konular arasında şunlar yer almaktadır:
  • ISO 19011:2018 ilkelerini ve yapısını anlamak
  • ISO 9001, 27001 ve 14001 için risk tabanlı denetim teknikleri
  • Kanıt toplamak için görüşme ve gözlem stratejileri
  • Uyuşmazlıkları etkili bir şekilde sınıflandırma ve raporlama
  • Kök neden analizi ve düzeltici eylem iş akışları
  • Dijital araçlar, AI ve uzaktan denetim en iyi uygulamaları
Kursun sonunda, denetimleri planlayıp yönetmeye, profesyonel raporlar yazmaya ve organizasyonunuzda uyum, iyileştirme ve şeffaflığa katkıda bulunmaya hazır olacaksınız. İster denetim yolculuğunuza başlıyor olun ister becerilerinizi keskinleştirmek istiyor olun, bu kurs sizi ISO 19011:2018'e uyumlu herhangi bir yönetim sistemini denetlemek için pratik araçlar ve güvenle donatır.
ক্যারিয়ারের সুযোগ এবং লক্ষ্যযুক্ত কাজের পদ

ব্যবহারিক এবং কর্মোপযোগী দক্ষতা অর্জন করুন এবং বিশ্বব্যাপী শীর্ষস্থানীয় পদের জন্য আবেদন করুন

কাজের জন্য প্রস্তুত পাঠ্যক্রম
যেসব পদে আপনি আবেদন করতে পারেন

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

আনুমানিক বার্ষিক বেতন
$75,000 – $120,000 / yr
বিশ্বব্যাপী শিল্পের চাহিদা

Steady Enterprise & Corporate Demand

যেসব মূল দক্ষতায় আপনি পারদর্শী হবেন
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* আনুমানিক তথ্য বিশ্বব্যাপী টেক নিয়োগের মানদণ্ড এবং বেতন প্রতিবেদনের উপর ভিত্তি করে।
আপনার প্রশিক্ষকের সাথে পরিচিত হন
Dr. Amar Massoud
প্রধান প্রশিক্ষক
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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এই কোর্স সম্পর্কে সবচেয়ে সাধারণ প্রশ্নের উত্তর খুঁজুন।

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পদ্ধতি-এ আরও অন্বেষণ করুন

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