Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.
ISO 19011:2018: Management System Auditing Step by Step
Icke-överensstämmelser, Korrigerande Åtgärder, Fjärrgranskning & AI-verktyg | Riskbaserad metod med checklistor & mallar
Semua Tahap • 37 Kuliah • Akses Sepanjang HayatPengajar Sarjana Disahkan
Temui pengajar anda: Dr. Amar Massoud
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Apa yang anda akan pelajari
Kandungan Kursus
9 bahagian • 37 kuliah • 02:42:05 jumlah panjangStep 1 - Preparing For An Audit
Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.
Understanding The Audit Scope And Objectives
Risk-Based Approach To Auditing
Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.
Audit Planning And Scheduling
Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.
Audit Documentation And Checklists
Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.
Hands-On Exercise - Developing An Audit Plan
Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.
Step 2 - Conducting The Audit
Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.
Opening Meeting And Establishing Audit Ground Rules
Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.
Gathering Objective Evidence Through Interviews
Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.
Gathering Objective Evidence Through Observations
Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.
Reviewing Documents And Records
Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.
Techniques For Effective Questioning And Investigation
Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.
Rancang perjalanan pembelajaran anda
AI menjana jadual peribadi berdasarkan ketersediaan andaKeperluan
Grundläggande kunskap om ISO-ledningssystemstandarder rekommenderas.
Intresse för intern granskning, efterlevnad eller kvalitetsledning.
Tidigare yrkesmässig granskningserfarenhet krävs inte.
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Quality managers and compliance officers
Internal and external auditors in any sector
ISO coordinators and management system consultants
Environmental, safety, and IT auditors
Mengenai kursus ini
- Förstå ISO 19011:2018 principer och struktur
- Riskbaserade granskningstekniker för ISO 9001, 27001 och 14001
- Intervju- och observationsstrategier för att samla bevis
- Klassificering och rapportering av avvikelser effektivt
- Rotorsaksanalys och korrigerande åtgärdsarbetsflöden
- Digitala verktyg, AI och bästa praxis för fjärrgranskning
Peluang Kerjaya & Peranan Sasaran
Bina kemahiran sedia kerja dan layak untuk memohon jawatan berimpak tinggi di seluruh dunia
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
$75,000 – $120,000 / yr
Steady Enterprise & Corporate Demand
Dr. Amar Massoud
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