Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.
ISO 19011:2018: マネジメントシステム監査のステップバイステップ
不適合、是正措置、リモート監査とAIツール | リスクベースのアプローチとチェックリスト&テンプレート
すべてのレベル • 37 講義 • 生涯アクセス認定マスターインストラクター
インストラクターに会う: Dr. Amar Massoud
19 ms
何を学ぶか
コース内容
9 セクション • 37 講義 • 02:42:05 全長Step 1 - Preparing For An Audit
Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.
Understanding The Audit Scope And Objectives
Risk-Based Approach To Auditing
Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.
Audit Planning And Scheduling
Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.
Audit Documentation And Checklists
Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.
Hands-On Exercise - Developing An Audit Plan
Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.
Step 2 - Conducting The Audit
Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.
Opening Meeting And Establishing Audit Ground Rules
Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.
Gathering Objective Evidence Through Interviews
Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.
Gathering Objective Evidence Through Observations
Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.
Reviewing Documents And Records
Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.
Techniques For Effective Questioning And Investigation
Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.
学習の旅を計画しよう
AIがあなたの可用時間に合わせたスケジュールを作成要件
ISOマネジメントシステム規格への基本的な理解が推奨されます。
内部監査、コンプライアンス、または品質管理への関心。
以前の専門的な監査経験は必要ありません。
コース教材と演習のためのコンピューターとインターネット接続へのアクセス。
Quality managers and compliance officers
Internal and external auditors in any sector
ISO coordinators and management system consultants
Environmental, safety, and IT auditors
このコースについて
- ISO 19011:2018の原則と構造の理解
- ISO 9001、27001、14001のリスクベース監査技術
- 証拠を収集するためのインタビューと観察戦略
- 不適合の効果的な分類と報告
- 根本原因分析と是正措置のワークフロー
- デジタルツール、AI、リモート監査のベストプラクティス
キャリア機会と目指せる職種
実践的な実務スキルを身につけ、グローバルに活躍できる職種へのキャリアを拓きます
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
$75,000 – $120,000 / yr
Steady Enterprise & Corporate Demand
Dr. Amar Massoud
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