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ISO 19011:2018: Management System Auditing Schritt für Schritt

Nichtübereinstimmungen, Korrekturmaßnahmen, Remote-Audits & KI-Tools | Risikobasierter Ansatz mit Checklisten & Vorlagen

Барлық деңгейлер • 37 Дәрістер • Өмір бойы қол жеткізу
Dr. Amar Massoud

Тексерілген шебер нұсқаушы

ISO 19011:2018: Management System Auditing Schritt für Schritt
ТРЕЙЛЕР
Нұсқаушымен танысыңыз: Dr. Amar Massoud

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Белсенді студенттер
Ағылшын тілі (Америка Құрама Штаттары)
99 Тілдер субтитрлері
2 сағ 42 мин
Жалпы мазмұн

Сіз не үйренесіз

Interne, externe und Lieferantenaudits basierend auf ISO 19011 Prinzipien durchführen
Einen Auditplan entwickeln, Checklisten erstellen und Audits effizient planen
Einen risikobasierten Ansatz für Audits anwenden und Bereiche mit hoher Wirkung priorisieren
Objektive Beweise durch Interviews, Beobachtungen und Dokumentenüberprüfungen sammeln
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9 бөлімдер • 37 дәрістер • 02:42:05 жалпы ұзындығы

Introduction

09:36

Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.

Introduction To ISO 19011

09:44

Explore ISO 19011:2018 to understand auditing management systems across internal, external, and supplier audits, emphasizing integrity, evidence-based decision making, risk-based approaches, and continuous improvement.

Our Use Case - GlobalTech Manufacturing Inc

02:41

Global Tech Manufacturing uses ISO 19011 auditing to model internal, external, and supplier audits with risk-based planning, AI tools, and remote auditing for continuous improvement.

Step 1 - Preparing For An Audit

02:08

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Understanding The Audit Scope And Objectives

04:54

Risk-Based Approach To Auditing

04:34

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Audit Planning And Scheduling

04:21

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit Documentation And Checklists

04:12

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Hands-On Exercise - Developing An Audit Plan

01:23

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Step 2 - Conducting The Audit

02:08

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Opening Meeting And Establishing Audit Ground Rules

05:24

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Gathering Objective Evidence Through Interviews

05:21

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Gathering Objective Evidence Through Observations

06:01

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Reviewing Documents And Records

06:02

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Techniques For Effective Questioning And Investigation

05:01

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.

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Талаптар

Grundlegende Vertrautheit mit ISO-Managementsystem-Standards wird empfohlen.

Interesse an internen Audits, Compliance oder Qualitätsmanagement.

Vorherige berufliche Erfahrung in der Prüfung ist nicht erforderlich.

Zugang zu einem Computer und einer Internetverbindung für Kursmaterialien und Übungen.

Мақсатты аудитория

Quality managers and compliance officers

Internal and external auditors in any sector

ISO coordinators and management system consultants

Environmental, safety, and IT auditors

Бұл курс туралы

Dieser Kurs beinhaltet die Verwendung künstlicher Intelligenz. Geleitet von Dr. Amar Massoud, einem erfahrenen Experten mit jahrzehntelanger akademischer und beruflicher Erfahrung, kombiniert er modernste KI-Unterstützung mit menschlichem Einblick, um Inhalte zu liefern, die präzise, praktisch und leicht zu verstehen sind. Sie gewinnen die Klarheit des strukturierten Lernens und das Vertrauen, von einer anerkannten Autorität geführt zu werden. ISO 19011:2018 – Mastering Management System Auditing ist Ihr praktischer, Schritt-für-Schritt-Leitfaden, um ein selbstbewusster und kompetenter Auditor jedes ISO-basierten Managementsystems zu werden. Ob Sie in Qualität (ISO 9001), Informationssicherheit (ISO 27001), Umweltmanagement (ISO 14001) oder anderen Rahmenwerken involviert sind, dieser Kurs lehrt Sie, wie Sie Audits effektiv nach dem ISO 19011:2018 Standard planen, durchführen, berichten und nachverfolgen können. In diesem Kurs lernen Sie, wie Sie einen Auditplan von Grund auf aufbauen, objektive Beweise durch Interviews und Beobachtungen sammeln, Nichtübereinstimmungen identifizieren und Auditergebnisse schreiben, die klar und umsetzbar sind. Sie werden auch erkunden, wie Sie mit Korrekturmaßnahmen umgehen, kontinuierliche Verbesserung vorantreiben und Folgeaudits mit realer Wirkung durchführen. Sie gewinnen praktische Erfahrung mit herunterladbaren Vorlagen wie Audit-Checklisten, Eröffnungsbesprechungsskripten, Nichtübereinstimmungsberichten und endgültigen Auditberichtsvorlagen. Dieser Kurs ist für interne Auditoren, ISO-Koordinatoren, Qualitätsmanager, Compliance-Beauftragte und Fachleute, die sich auf ISO-Audits vorbereiten, konzipiert. Er schlägt die Brücke zwischen Theorie und praktischer Umsetzung. Reale Szenarien und Fallstudien von Modellunternehmen helfen Ihnen, Ihre Fähigkeiten zu üben, als wären Sie bereits im Job. Wichtige Themen umfassen:
  • Verständnis der ISO 19011:2018 Prinzipien und Struktur
  • Risikobasierte Audit-Techniken für ISO 9001, 27001 und 14001
  • Interview- und Beobachtungsstrategien zum Sammeln von Beweisen
  • Klassifizierung und effektive Berichterstattung von Nichtübereinstimmungen
  • Ursachenanalyse und Korrekturmaßnahmen-Workflows
  • Digitale Tools, KI und Remote-Auditing Best Practices
Am Ende des Kurses sind Sie bereit, Audits zu planen und zu leiten, professionelle Berichte zu schreiben und zur Compliance, Verbesserung und Transparenz in Ihrer Organisation beizutragen. Ob Sie Ihre Audit-Reise beginnen oder Ihre Fähigkeiten schärfen möchten, dieser Kurs stattet Sie mit praktischen Werkzeugen und Selbstvertrauen aus, um jedes Managementsystem zu auditieren, das mit ISO 19011:2018 übereinstimmt.
Мансап мүмкіндіктері және мақсатты лауазымдар

Тәжірибелік дағдыларды меңгеріп, халықаралық сұранысқа ие лауазымдарға өтініш беріңіз

Мансапқа дайын оқу бағдарламасы
Сіз өтініш бере алатын лауазымдар

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Болжамды жылдық жалақы
$75,000 – $120,000 / yr
Жаһандық нарық сұранысы

Steady Enterprise & Corporate Demand

Сіз игеретін негізгі дағдылар
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Бағалау халықаралық технологиялық жалақы есептеріне негізделген.
Оқытушыңызбен танысыңыз
Dr. Amar Massoud
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5 Студенттер
Profili Görüntüle
Dr. Amar Massoud
Бас нұсқаушы
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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