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ISO 19011:2018: بازبینی سیستم مدیریت مرحله به مرحله

Nonconformities, Corrective Actions, Remote Auditing & AI Tools | Risico-gebaseerde aanpak met checklists & templates

همه سطوح • 37 سخنرانی ها • دسترسی مادام العمر
Dr. Amar Massoud

استاد استاد تایید شده

ISO 19011:2018: Management System Auditing Stap voor Stap
تریلر
با مربی خود آشنا شوید: Dr. Amar Massoud

19 ms

5.0 / 5.0
رتبه بندی جهانی
1
دانش آموزان فعال
انگلیسی آمریکا
99 زبان زیرنویس
2 ساعت 42 دقیقه
کل محتوا

آنچه خواهید آموخت

Interne, externe en leveranciersaudits uitvoeren op basis van ISO 19011 principes
Een auditplan ontwikkelen, checklists maken en audits efficiënt plannen
Een risico-gebaseerde aanpak toepassen op auditing en prioriteit geven aan hoog-impact gebieden
Objectief bewijs verzamelen door middel van interviews, observaties en documentreviews

محتوای دوره

بخش 9 • 37 سخنرانی • طول کل 02:42:05

Introduction

09:36

Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.

Introduction To ISO 19011

09:44

Explore ISO 19011:2018 to understand auditing management systems across internal, external, and supplier audits, emphasizing integrity, evidence-based decision making, risk-based approaches, and continuous improvement.

Our Use Case - GlobalTech Manufacturing Inc

02:41

Global Tech Manufacturing uses ISO 19011 auditing to model internal, external, and supplier audits with risk-based planning, AI tools, and remote auditing for continuous improvement.

Step 1 - Preparing For An Audit

02:08

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Understanding The Audit Scope And Objectives

04:54

Risk-Based Approach To Auditing

04:34

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Audit Planning And Scheduling

04:21

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit Documentation And Checklists

04:12

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Hands-On Exercise - Developing An Audit Plan

01:23

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Step 2 - Conducting The Audit

02:08

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Opening Meeting And Establishing Audit Ground Rules

05:24

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Gathering Objective Evidence Through Interviews

05:21

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Gathering Objective Evidence Through Observations

06:01

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Reviewing Documents And Records

06:02

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Techniques For Effective Questioning And Investigation

05:01

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.

برنامه مطالعه هفتگی
سفر یادگیری خود را برنامه‌ریزی کنید
هوش مصنوعی برنامه شخصی بر اساس زمان شما می‌سازد

الزامات

Basiskennis van ISO managementsysteemstandaarden is aanbevolen.

Interesse in interne auditing, compliance of kwaliteitsmanagement.

Eerdere professionele auditingervaring is niet vereist.

Toegang tot een computer en internetverbinding voor cursusmaterialen en oefeningen.

مخاطب هدف

Quality managers and compliance officers

Internal and external auditors in any sector

ISO coordinators and management system consultants

Environmental, safety, and IT auditors

در مورد این دوره

Deze cursus bevat het gebruik van kunstmatige intelligentie. Onder leiding van Dr. Amar Massoud, een ervaren expert met decennia van academische en professionele ervaring, combineert het de nieuwste AI-ondersteuning met menselijk inzicht om inhoud te leveren die nauwkeurig, praktisch en gemakkelijk te volgen is. Je krijgt de duidelijkheid van gestructureerd leren en de vertrouwen van begeleid te worden door een erkende autoriteit. ISO 19011:2018 – Mastering Management System Auditing is uw praktische, stap-voor-stap gids om een zelfverzekerde en competente auditor te worden van elk ISO-gebaseerd managementsysteem. Of je nu betrokken bent bij kwaliteit (ISO 9001), informatiebeveiliging (ISO 27001), milieubeheer (ISO 14001) of andere frameworks, deze cursus leert je hoe je audits effectief plant, uitvoert, rapporteert en opvolgt volgens de ISO 19011:2018 standaard. In deze cursus leer je hoe je een auditplan van de grond af opbouwt, objectief bewijs verzamelt door middel van interviews en observaties, nonconformities identificeert en auditbevindingen schrijft die duidelijk en uitvoerbaar zijn. Je zult ook ontdekken hoe je omgaat met corrigerende acties, continue verbetering stimuleert en vervolgaudits uitvoert met echt effect. Je krijgt praktische ervaring met downloadbare templates zoals auditchecklists, openingsvergaderingscripts, nonconformiteitsrapporten en eindrapportsjablonen. Deze cursus is ontworpen voor interne auditors, ISO-coördinatoren, kwaliteitsmanagers, compliance officers en professionals die zich voorbereiden op ISO-audits. Deze cursus overbrugt de kloof tussen theorie en praktische uitvoering. Realistische scenario's en modelbedrijfscasestudy's helpen je je vaardigheden te oefenen alsof je al aan het werk was. Belangrijke onderwerpen omvatten:
  • Begrip van ISO 19011:2018 principes en structuur
  • Risico-gebaseerde audittechnieken voor ISO 9001, 27001 en 14001
  • Interview- en observatiestrategieën om bewijs te verzamelen
  • Effectieve classificatie en rapportage van nonconformities
  • Oorzaakanalyse en workflows voor corrigerende acties
  • Digitale tools, AI en beste praktijken voor remote auditing
Tegen het einde van de cursus ben je klaar om audits te plannen en leiden, professionele rapporten te schrijven en bij te dragen aan compliance, verbetering en transparantie in je organisatie. Of je nu aan je auditreis begint of je vaardigheden wilt aanscherpen, deze cursus voorziet je van praktische tools en vertrouwen om elk managementsysteem te auditeren dat is afgestemd op ISO 19011:2018.
فرصت‌های شغلی و موقعیت‌های هدف

مهارت‌های عملی و آماده بازار کار را بیاموزید و برای موقعیت‌های بین‌المللی برجسته اقدام کنید

برنامه آموزشی آماده کار
موقعیت‌های شغلی که می‌توانید انتخاب کنید

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

میانگین دستمزد سالانه تخمینی
$75,000 – $120,000 / yr
تقاضا در بازار جهانی

Steady Enterprise & Corporate Demand

مهارت‌های کلیدی که تسلط خواهید یافت
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* تخمین‌ها بر اساس استانداردهای جهانی استخدام و گزارش‌های دستمزد فناوری است.
با مدرس خود آشنا شوید
Dr. Amar Massoud
5.0 رتبه بندی
5 دانش آموزان
مشاهده پروفایل کامل
Dr. Amar Massoud
مربی اصلی
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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