Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.
ISO 19011:2018: Management System Auditing Step by Step
Nonconformities, Corrective Actions, Remote Auditing & AI Tools | Risico-gebaseerde aanpak met checklists & templates
All Levels • 37 Lectures • Full Lifetime Access
Verified Master Instructor
TRAILER
Meet your instructor: Dr. Amar Massoud
19 ms
5.0 / 5.0
Global Rating1
Active StudentsEnglish (US)
99 Languages Subtitles2h 42m
Total ContentWhat you will learn
Interne, externe en leveranciersaudits uitvoeren op basis van ISO 19011 principes
Een auditplan ontwikkelen, checklists maken en audits efficiënt plannen
Een risico-gebaseerde aanpak toepassen op auditing en prioriteit geven aan hoog-impact gebieden
Objectief bewijs verzamelen door middel van interviews, observaties en documentreviews
Course Content
9 sections • 37 lectures • 02:42:05 total lengthStep 1 - Preparing For An Audit
02:08
Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.
Understanding The Audit Scope And Objectives
04:54
Risk-Based Approach To Auditing
04:34
Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.
Audit Planning And Scheduling
04:21
Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.
Audit Documentation And Checklists
04:12
Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.
Hands-On Exercise - Developing An Audit Plan
01:23
Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.
Step 2 - Conducting The Audit
02:08
Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.
Opening Meeting And Establishing Audit Ground Rules
05:24
Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.
Gathering Objective Evidence Through Interviews
05:21
Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.
Gathering Objective Evidence Through Observations
06:01
Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.
Reviewing Documents And Records
06:02
Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.
Techniques For Effective Questioning And Investigation
05:01
Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.
Weekly Study Plan
Plan Your Learning Journey
AI generates a personalized schedule based on your availability5 hrs/week
Requirements
Basiskennis van ISO managementsysteemstandaarden is aanbevolen.
Interesse in interne auditing, compliance of kwaliteitsmanagement.
Eerdere professionele auditingervaring is niet vereist.
Toegang tot een computer en internetverbinding voor cursusmaterialen en oefeningen.
Target Audience
Quality managers and compliance officers
Internal and external auditors in any sector
ISO coordinators and management system consultants
Environmental, safety, and IT auditors
About this course
Deze cursus bevat het gebruik van kunstmatige intelligentie. Onder leiding van Dr. Amar Massoud, een ervaren expert met decennia van academische en professionele ervaring, combineert het de nieuwste AI-ondersteuning met menselijk inzicht om inhoud te leveren die nauwkeurig, praktisch en gemakkelijk te volgen is. Je krijgt de duidelijkheid van gestructureerd leren en de vertrouwen van begeleid te worden door een erkende autoriteit.
ISO 19011:2018 – Mastering Management System Auditing is uw praktische, stap-voor-stap gids om een zelfverzekerde en competente auditor te worden van elk ISO-gebaseerd managementsysteem. Of je nu betrokken bent bij kwaliteit (ISO 9001), informatiebeveiliging (ISO 27001), milieubeheer (ISO 14001) of andere frameworks, deze cursus leert je hoe je audits effectief plant, uitvoert, rapporteert en opvolgt volgens de ISO 19011:2018 standaard.
In deze cursus leer je hoe je een auditplan van de grond af opbouwt, objectief bewijs verzamelt door middel van interviews en observaties, nonconformities identificeert en auditbevindingen schrijft die duidelijk en uitvoerbaar zijn. Je zult ook ontdekken hoe je omgaat met corrigerende acties, continue verbetering stimuleert en vervolgaudits uitvoert met echt effect. Je krijgt praktische ervaring met downloadbare templates zoals auditchecklists, openingsvergaderingscripts, nonconformiteitsrapporten en eindrapportsjablonen.
Deze cursus is ontworpen voor interne auditors, ISO-coördinatoren, kwaliteitsmanagers, compliance officers en professionals die zich voorbereiden op ISO-audits. Deze cursus overbrugt de kloof tussen theorie en praktische uitvoering. Realistische scenario's en modelbedrijfscasestudy's helpen je je vaardigheden te oefenen alsof je al aan het werk was.
Belangrijke onderwerpen omvatten:
- Begrip van ISO 19011:2018 principes en structuur
- Risico-gebaseerde audittechnieken voor ISO 9001, 27001 en 14001
- Interview- en observatiestrategieën om bewijs te verzamelen
- Effectieve classificatie en rapportage van nonconformities
- Oorzaakanalyse en workflows voor corrigerende acties
- Digitale tools, AI en beste praktijken voor remote auditing
Career Opportunities & Job Roles
Build practical, job-ready skills and qualify for high-impact roles worldwide
Job-Ready Curriculum
Target Roles You Can Apply For
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
Estimated Annual Salary
$75,000 – $120,000 / yr
Global Industry Demand
Steady Enterprise & Corporate Demand
In-Demand Skills You Master* Estimates based on global tech hiring benchmarks and industry compensation reports.
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
Meet your instructor
Dr. Amar Massoud
Main Instructor
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as :
ITIL 4 Master, ITIL 3 Expert
ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA
PGMP, MSP
PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master
COBIT 2019 Implementor, COBIT 5 Assessor/Implementer
TOGAF certified
Lean Specialist, VSM Specialist
PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor
PMI-PBA, CBAP
Lean Six Sigma Black Belt, ISO 9001 Implementer
Azure Administrator, Azure DevOps Expert, AWS Practitioner
And many more....
Students also bought
Learners who viewed this course also enrolled in these top-rated courses
Bestseller
Business | Sales & Marketing
Bridge the gap between sales and marketing teams with proven strategies, collaborative frameworks, and real-world tools to drive unified business growth.
5.0
2h
11 lectures
All
$10.99
$19.99
Business | Gestión Ambiental
ISO 19011 Audit Planning, Evidence Gathering, Findings, Reporting & Certification | Clauses 4-10 Explained
5.0
4h
58 lectures
Intermediate
$54.99
$69.99
Business | Persuasive Communication
Master Persuasion: Ethical Influence, Effective Speaking, Storytelling, and Cross-Cultural Strategies for Success
5.0
5h 30m
99 lectures
All
$9.99
$29.99
Business | Sales Skills
Discover proven sales & marketing secrets to master objections, psychology, and boost wealth & success.
5.0
2h 30m
4 lectures
Beginner
$29.99
$64.99
Business | Product Marketing
Step-by-step guide to plan, market, and execute a successful product or service launch.
5.0
30m
9 lectures
All
$10.99
$24.99
Business | Revenue Cycle Management (RCM)
Patient Registration, Insurance Verification, Medical Coding, Billing, Claims & Denial Management Step by Step
5.0
2h
23 lectures
Intermediate
$19.99
Frequently Asked Questions
Find answers to the most common questions about this course.
Yes! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.
Explore More in Technology
Expand your learning journey with accredited certificates, related digital books, and live interactive classes.