Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.
ISO 19011:2018:管理系统审核步骤
불일치, 교정 조치, 원격 감사 및 AI 도구 | 리스크 기반 접근법 및 체크리스트 & 템플릿
所有级别 • 37 讲座 • 终身无限畅学认证硕士导师
认识您的导师:Dr. Amar Massoud
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课程内容
9 部分 • 37 讲座 • 02:42:05 总长度Step 1 - Preparing For An Audit
Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.
Understanding The Audit Scope And Objectives
Risk-Based Approach To Auditing
Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.
Audit Planning And Scheduling
Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.
Audit Documentation And Checklists
Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.
Hands-On Exercise - Developing An Audit Plan
Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.
Step 2 - Conducting The Audit
Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.
Opening Meeting And Establishing Audit Ground Rules
Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.
Gathering Objective Evidence Through Interviews
Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.
Gathering Objective Evidence Through Observations
Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.
Reviewing Documents And Records
Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.
Techniques For Effective Questioning And Investigation
Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.
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ISO 관리 시스템 표준에 대한 기본적인 익숙함이 권장됩니다.
내부 감사, 규정 준수 또는 품질 관리에 관심이 있습니다.
이전 전문 감사 경험은 필수되지 않습니다.
강좌 자료 및 연습을 위한 컴퓨터 및 인터넷 연결 접근
Quality managers and compliance officers
Internal and external auditors in any sector
ISO coordinators and management system consultants
Environmental, safety, and IT auditors
关于本课程
- ISO 19011:2018 원칙 및 구조 이해
- ISO 9001, 27001 및 14001에 대한 리스크 기반 감사 기술
- 증거를 수집하기 위한 인터뷰 및 관찰 전략
- 불일치를 효과적으로 분류 및 보고
- 근본 원인 분석 및 교정 조치 워크플로우
- 디지털 도구, AI 및 원격 감사 모범 사례
职业发展机遇与目标岗位
掌握前沿实战技能,胜任全球高薪核心职位
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
$75,000 – $120,000 / yr
Steady Enterprise & Corporate Demand
Dr. Amar Massoud
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