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आईएसओ 19011:2018: प्रबंधन प्रणाली ऑडिटिंग कदम-दर-कदम

불일치, 교정 조치, 원격 감사 및 AI 도구 | 리스크 기반 접근법 및 체크리스트 & 템플릿

सभी स्तर • 37 व्याख्यान • आजीवन पहुंच
Dr. Amar Massoud

सत्यापित मास्टर प्रशिक्षक

ISO 19011:2018: 관리 시스템 감사 단계별 안내
ट्रेलर
अपने प्रशिक्षक से मिलें: Dr. Amar Massoud

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अमेरिकी अंग्रेज़ी
99 भाषाएँ उपशीर्षक
2 घंटे 42 मि.
कुल सामग्री

आप क्या सीखेंगे

ISO 19011 원칙에 따라 내부, 외부 및 공급자 감사를 수행합니다
감사 계획을 개발하고, 체크리스트를 작성하고, 감사를 효율적으로 예약합니다
감사에 리스크 기반 접근법을 적용하고 고영향 영역을 우선 순위로 지정합니다
인터뷰, 관찰 및 문서 검토를 통해 객관적인 증거를 수집합니다

पाठ्यक्रम सामग्री

9 अनुभाग • 37 व्याख्यान • 02:42:05 कुल लंबाई

Introduction

09:36

Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.

Introduction To ISO 19011

09:44

Explore ISO 19011:2018 to understand auditing management systems across internal, external, and supplier audits, emphasizing integrity, evidence-based decision making, risk-based approaches, and continuous improvement.

Our Use Case - GlobalTech Manufacturing Inc

02:41

Global Tech Manufacturing uses ISO 19011 auditing to model internal, external, and supplier audits with risk-based planning, AI tools, and remote auditing for continuous improvement.

Step 1 - Preparing For An Audit

02:08

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Understanding The Audit Scope And Objectives

04:54

Risk-Based Approach To Auditing

04:34

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Audit Planning And Scheduling

04:21

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit Documentation And Checklists

04:12

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Hands-On Exercise - Developing An Audit Plan

01:23

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Step 2 - Conducting The Audit

02:08

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Opening Meeting And Establishing Audit Ground Rules

05:24

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Gathering Objective Evidence Through Interviews

05:21

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Gathering Objective Evidence Through Observations

06:01

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Reviewing Documents And Records

06:02

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Techniques For Effective Questioning And Investigation

05:01

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.

साप्ताहिक अध्ययन योजना
अपनी सीखने की यात्रा की योजना बनाएं
AI आपकी उपलब्धता के आधार पर व्यक्तिगत समयसारणी तैयार करता है

आवश्यकताएं

ISO 관리 시스템 표준에 대한 기본적인 익숙함이 권장됩니다.

내부 감사, 규정 준수 또는 품질 관리에 관심이 있습니다.

이전 전문 감사 경험은 필수되지 않습니다.

강좌 자료 및 연습을 위한 컴퓨터 및 인터넷 연결 접근

लक्षित दर्शक

Quality managers and compliance officers

Internal and external auditors in any sector

ISO coordinators and management system consultants

Environmental, safety, and IT auditors

इस कोर्स के बारे में

이 강좌에는 인공지능의 사용이 포함되어 있습니다. 수십 년의 학문 및 전문 경험을 가진 숙련된 전문가인 Dr. Amar Massoud가 이끄는 이 강좌는 최첨단 AI 지원과 인간의 통찰력을 결합하여 정확하고, 실용적이며, 따라하기 쉬운 콘텐츠를 제공합니다. 구조화된 학습의 명확성과 인정받은 권위자의 지도를 통해 자신감을 얻을 수 있습니다. ISO 19011:2018 – 관리 시스템 감사 마스터링은 ISO 기반 관리 시스템의 자신감 있고 유능한 감사관이 되기 위한 실용적인 단계별 가이드입니다. 품질(ISO 9001), 정보 보안(ISO 27001), 환경 관리(ISO 14001) 또는 기타 프레임워크에 관련되어 있든, 이 강좌는 ISO 19011:2018 표준을 사용하여 감사를 효과적으로 계획, 수행, 보고 및 후속 조치하는 방법을 가르쳐줍니다. 이 강좌에서는 처음부터 감사 계획을 수립하고, 인터뷰 및 관찰을 통해 객관적인 증거를 수집하고, 불일치를 식별하고, 명확하고 실행 가능한 감사 결과를 작성하는 방법을 배울 것입니다. 또한 교정 조치를 처리하고, 지속적인 개선을 추진하며, 실제 영향을 미치는 후속 감사를 수행하는 방법을 탐색할 것입니다. 감사 체크리스트, 개회 미팅 대본, 불일치 보고서 및 최종 감사 보고서 템플릿과 같은 다운로드 가능한 템플릿을 통해 실습 경험을 쌓을 수 있습니다. 내부 감사관, ISO 코디네이터, 품질 관리자, 규정 준수 담당자 및 ISO 감사를 준비하는 전문가를 위해 설계된 이 강좌는 이론과 실제 실행 사이의 격차를 메웁니다. 실제 시나리오와 모델 회사 사례 연구를 통해 이미 직장에 있는 것처럼 기술을 연습할 수 있습니다. 주요 주제에는 다음이 포함됩니다:
  • ISO 19011:2018 원칙 및 구조 이해
  • ISO 9001, 27001 및 14001에 대한 리스크 기반 감사 기술
  • 증거를 수집하기 위한 인터뷰 및 관찰 전략
  • 불일치를 효과적으로 분류 및 보고
  • 근본 원인 분석 및 교정 조치 워크플로우
  • 디지털 도구, AI 및 원격 감사 모범 사례
이 강좌를 마치면 감사를 계획하고 주도하고, 전문적인 보고서를 작성하고, ISO 19011:2018과 일치하는 모든 관리 시스템을 감사할 수 있는 실용적인 도구와 자신감을 갖추게 될 것입니다. 감사 여정을 시작하거나 기술을 연마하고 싶은 사람이든, 이 강좌는 귀하의 조직에서 규정 준수, 개선 및 투명성에 기여할 수 있는 실용적인 도구와 자신감을 제공합니다.
करियर के अवसर और लक्षित पद

व्यावहारिक, रोजगार-उन्मुख कौशल सीखें और वैश्विक स्तर पर उच्च मांग वाले पदों के लिए योग्य बनें

रोजगार-सक्षम पाठ्यक्रम
वे पद जिनके लिए आप आवेदन कर सकते हैं

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

अनुमानित वार्षिक वेतन
$75,000 – $120,000 / yr
वैश्विक उद्योग मांग

Steady Enterprise & Corporate Demand

प्रमुख कौशल जिनमें आप निपुण होंगे
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* अनुमान वैश्विक तकनीकी भर्ती मानकों और उद्योग वेतन रिपोर्टों पर आधारित हैं।
अपने प्रशिक्षक से मिलें
Dr. Amar Massoud
5.0 रेटिंग
5 छात्र
पूरा प्रोफाइल देखें
Dr. Amar Massoud
मुख्य प्रशिक्षक
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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