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ISO 19011:2018: Auditoría de Sistemas de Gestión Paso a Paso

No conformidades, acciones correctivas, auditoría remota y herramientas de IA | Enfoque basado en riesgos con listas de verificación y plantillas

Barcha darajalar • 37 Ma'ruzalar • Umrbod kirish
Dr. Amar Massoud

Tasdiqlangan usta o'qituvchi

ISO 19011:2018: Auditoría de Sistemas de Gestión Paso a Paso
TREYLER
O'qituvchi bilan tanishing: Dr. Amar Massoud

19 ms

5.0 / 5.0
Global reyting
1
Faol talabalar
Ingliz (Amerika)
99 ta til subtitrlari
2 soat 42 daq
Jami tarkib

Siz nimani o'rganasiz

Realizar auditorías internas, externas y de proveedores basadas en los principios de ISO 19011
Desarrollar un plan de auditoría, crear listas de verificación y programar auditorías de manera eficiente
Aplicar un enfoque de auditoría basado en riesgos y priorizar áreas de alto impacto
Recopilar evidencia objetiva a través de entrevistas, observaciones y revisiones de documentos

Kurs mazmuni

9 bo'limlar • 37 ma'ruzalar • 02:42:05 umumiy uzunligi

Introduction

09:36

Explore ISO 19011 auditing principles for management systems, planning, executing, and reporting with a risk-based approach to identify nonconformities, implement corrective actions, and drive continuous improvement.

Introduction To ISO 19011

09:44

Explore ISO 19011:2018 to understand auditing management systems across internal, external, and supplier audits, emphasizing integrity, evidence-based decision making, risk-based approaches, and continuous improvement.

Our Use Case - GlobalTech Manufacturing Inc

02:41

Global Tech Manufacturing uses ISO 19011 auditing to model internal, external, and supplier audits with risk-based planning, AI tools, and remote auditing for continuous improvement.

Step 1 - Preparing For An Audit

02:08

Develop a structured audit preparation by defining scope and objectives, aligning with business goals, planning and scheduling, creating documentation and checklists, and applying a hands-on audit plan exercise.

Understanding The Audit Scope And Objectives

04:54

Risk-Based Approach To Auditing

04:34

Adopt a risk-based auditing approach to prioritize high-risk areas like product quality, cybersecurity, and regulatory compliance, improving decision making, efficiency, security, and resilience.

Audit Planning And Scheduling

04:21

Learn how to define audit scope, objectives, timelines, roles, and resources for effective and timely audit execution.

Audit Documentation And Checklists

04:12

Audit documentation and checklists help audits stay structured, consistent, and transparent, providing clear records of activities, findings, and corrective actions for ongoing compliance and improvement.

Hands-On Exercise - Developing An Audit Plan

01:23

Develop a risk-based audit plan for Global Tech Manufacturing, prioritizing product quality, cybersecurity, and supplier compliance, aligning with ISO 9001 and ISO 27,001 by defining scope, objectives, timeline, and responsibilities.

Step 2 - Conducting The Audit

02:08

Develop a structured, objective audit approach by opening the audit meeting, setting ground rules, and gathering objective evidence through interviews, observations, and document reviews.

Opening Meeting And Establishing Audit Ground Rules

05:24

Begin the opening meeting by defining the audit scope, criteria, and methodology, aligning with ISO 9001 and ISO 20,001, and outlining evidence collection and ground rules for transparency.

Gathering Objective Evidence Through Interviews

05:21

Extract objective evidence through structured interviews to verify how processes function in practice, align with ISO 9001 requirements, and identify gaps between documented policies and real operations.

Gathering Objective Evidence Through Observations

06:01

Auditors gather objective evidence through structured observations to verify that manufacturing, cybersecurity, supplier handling, and safety practices align with documented standard operating procedures.

Reviewing Documents And Records

06:02

Auditors verify documents and records against policies, standards, and regulations, ensuring completeness, accuracy, traceability, up-to-date SOPs, training, maintenance, incident and financial records, and proper retention and version control.

Techniques For Effective Questioning And Investigation

05:01

Master open-ended questioning and investigation techniques to gather objective evidence through structured interviews, probing questions, clarification questions, and cross-checking with documents and observations.

Haftalik Oquv Rejasi
Oquv sayohatingizni rejalashtiring
SI vaqtingizga mos shaxsiy jadval yaratadi

Talablar

Se recomienda familiaridad básica con los estándares de sistemas de gestión ISO.

Interés en auditoría interna, cumplimiento o gestión de calidad.

No se requiere experiencia profesional previa en auditoría.

Acceso a una computadora e conexión a internet para los materiales del curso y ejercicios.

Maqsadli auditoriya

Quality managers and compliance officers

Internal and external auditors in any sector

ISO coordinators and management system consultants

Environmental, safety, and IT auditors

Ushbu kurs haqida

Este curso incluye el uso de inteligencia artificial. Dirigido por el Dr. Amar Massoud, un experto experimentado con décadas de experiencia académica y profesional, combina el apoyo de IA de vanguardia con la perspicacia humana para ofrecer contenido que sea preciso, práctico y fácil de seguir. Obtendrás la claridad del aprendizaje estructurado y la confianza de ser guiado por una autoridad reconocida. ISO 19011:2018 – Dominio de la Auditoría de Sistemas de Gestión es tu guía práctica paso a paso para convertirte en un auditor competente y confiado de cualquier sistema de gestión basado en ISO. Ya sea que estés involucrado en calidad (ISO 9001), seguridad de la información (ISO 27001), gestión ambiental (ISO 14001) u otros marcos, este curso te enseña cómo planificar, realizar, informar y dar seguimiento a auditorías de manera efectiva utilizando el estándar ISO 19011:2018. En este curso, aprenderás cómo construir un plan de auditoría desde cero, recopilar evidencia objetiva a través de entrevistas y observaciones, identificar no conformidades y redactar hallazgos de auditoría que sean claros y accionables. También explorarás cómo manejar acciones correctivas, impulsar la mejora continua y realizar auditorías de seguimiento con un impacto real. Obtendrás experiencia práctica con plantillas descargables como listas de verificación de auditoría, guiones de reuniones de apertura, informes de no conformidad y plantillas de informes finales de auditoría. Diseñado para auditores internos, coordinadores ISO, gerentes de calidad, oficiales de cumplimiento y profesionales que se preparan para auditorías ISO, este curso cierra la brecha entre la teoría y la ejecución práctica. Los escenarios del mundo real y los estudios de caso de empresas modelo te ayudan a practicar tus habilidades como si ya estuvieras en el trabajo. Los temas clave incluyen:
  • Comprender los principios y estructura de ISO 19011:2018
  • Técnicas de auditoría basadas en riesgos para ISO 9001, 27001 y 14001
  • Estrategias de entrevistas y observación para recopilar evidencia
  • Clasificación y reporte efectivo de no conformidades
  • Análisis de causas raíz y flujos de trabajo de acciones correctivas
  • Herramientas digitales, IA y mejores prácticas de auditoría remota
Al final del curso, estarás listo para planificar y liderar auditorías, redactar informes profesionales y contribuir a la conformidad, mejora y transparencia en tu organización. Ya sea que estés comenzando tu viaje de auditoría o quieras perfeccionar tus habilidades, este curso te equipa con herramientas prácticas y confianza para auditar cualquier sistema de gestión alineado con ISO 19011:2018.
Karyera imkoniyatlari va maqsadli kasblar

Amaliy va ishga tayyor ko'nikmalarni egallab, xalqaro miqyosdagi nufuzli lavozimlarga ariza topshiring

Ishga tayyor o'quv dasturi
Ariza topshirishingiz mumkin bo'lgan lavozimlar

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Taxminiy yillik maosh
$75,000 – $120,000 / yr
Global bozor talabi

Steady Enterprise & Corporate Demand

Siz egallaydigan asosiy ko'nikmalar
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Baholar global texnologiya bozori va maosh hisobotlariga asoslangan.
O'qituvchingiz bilan tanishing
Dr. Amar Massoud
5.0 Baho
5 Talabalar
Profili Go'runtule
Dr. Amar Massoud
Bosh murabbiy
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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