This section introduces the basic meaning and purpose of ISO 17100 in professional translation services. Learners explore why translation quality matters, how professional translation differs from general language ability, and how clear requirements, suitable people, workflow control, and review support better translation outcomes.
ISO 17100 Awareness Certificate
Pelajari dasar-dasar ISO 17100, kualitas layanan terjemahan, peran kunci, alur kerja, komunikasi klien dan perbaikan berkelanjutan
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Kabuuang NilalamanAng matututuhan mo
Mengerti tujuan dasar ISO 17100 dan bagaimana ia mendukung kualitas dalam layanan terjemahan profesional.
Menggambarkan alur kerja dasar terjemahan dari permintaan klien hingga terjemahan, revisi, pengiriman, dan umpan balik.
Mengidentifikasi peran layanan terjemahan kunci, termasuk TSP, penerjemah, penyortir, dan manajer proyek.
Mengenali mengapa persyaratan klien yang jelas, kompetensi yang cocok, sumber daya, catatan, dan revisi mendukung kualitas.
Nilalaman ng Kurso
5 na mga seksyon • 5 mga lektura • 02:52:10 kabuuang habaTranslation Service Provider Role
32:34
This section explains the main roles involved in a professional translation service. Learners are introduced to the Translation Service Provider, translator, reviser, and project manager. The section shows how each role contributes to quality, communication, coordination, and successful project delivery.
Translation Project Workflow from Start to Delivery
41:16
This section explains the basic translation workflow from the first client request to final delivery and feedback. Learners understand the importance of confirming project requirements, managing source files, translating with care, checking meaning and terminology, completing revision, and learning from client feedback.
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Mga kinakailangan
Tidak diperlukan pengetahuan sebelumnya tentang ISO 17100.
Tidak diperlukan pengalaman implementasi atau audit.
Pengalaman industri terjemahan mungkin membantu tetapi tidak wajib.
Minat dalam kualitas terjemahan dan layanan bahasa profesional.
Target na Audience
Translators and revisers.
Translation project managers.
Editors and language-service professionals.
Translation service provider employees.
Tungkol sa kursong ito
Kursus ini dihasilkan dengan bantuan Kecerdasan Buatan.
ISO 17100 Awareness Certificate: Dasar-Dasar Layanan Terjemahan
Pelajari dasar-dasar ISO 17100, kualitas terjemahan, peran kunci, alur kerja, komunikasi klien, umpan balik, dan kesadaran perbaikan.
Pendahuluan
Selamat datang di ISO 17100 Awareness Certificate: Dasar-Dasar Layanan Terjemahan. Kursus yang ramah pemula ini memberikan peserta kursus pengenalan yang jelas dan praktis tentang ISO 17100 dan perannya dalam layanan terjemahan profesional. Kursus ini menjelaskan tujuan dasar ISO 17100, mengapa kualitas terjemahan penting, siapa yang terlibat dalam proyek terjemahan, dan bagaimana pekerjaan terjemahan biasanya dikelola dari permintaan klien hingga pengiriman akhir.
Ini adalah kursus tingkat kesadaran, jadi tidak fokus pada implementasi, audit internal, audit utama, atau penjelasan klausul demi klausul yang rumit. Sebaliknya, menggunakan bahasa sederhana dan contoh praktis untuk membantu peserta mengerti dasar-dasar kualitas layanan terjemahan.
Manfaat Kursus Ini
Dengan mengikuti kursus ini, peserta akan mengerti bagaimana ISO 17100 mendukung kualitas dalam layanan terjemahan profesional. Mereka akan belajar mengapa persyaratan klien yang jelas, orang yang cocok, alur kerja yang terkontrol, tinjauan terjemahan, dan umpan balik penting untuk menghasilkan pekerjaan terjemahan yang dapat diandalkan.
Peserta juga akan menjadi familiar dengan peran penting seperti Penyedia Layanan Terjemahan, penerjemah, penyortir, dan manajer proyek. Kursus ini membantu peserta mengerti bagaimana setiap peran berkontribusi pada komunikasi yang lebih baik, lebih sedikit kesalahan, dan hasil terjemahan yang lebih kuat.
Mengapa Memilih Kursus Ini?
Pilih kursus ini jika Anda ingin pengenalan yang sederhana, terstruktur, dan ramah pemula untuk ISO 17100. Pelajaran dirancang untuk peserta yang ingin kesadaran praktis, bukan teori teknis yang rumit.
Kursus ini menjelaskan konsep-konsep penting selangkah demi selangkah, termasuk kualitas layanan terjemahan, tanggung jawab peran, alur kerja proyek, kesadaran kompetensi, sumber daya, catatan, komunikasi klien, dan belajar dari masalah. Setiap topik disajikan dengan cara yang jelas sehingga peserta dapat membangun kepercayaan diri dan mengerti bagaimana layanan terjemahan profesional diatur.
Siapa yang Cocok untuk Kursus Ini
Kursus ini ideal untuk penerjemah, penyortir, editor, manajer proyek, staf layanan bahasa, tim layanan klien, staf administrasi, pemula kualitas, dan klien yang bekerja dengan penyedia terjemahan.
Kursus ini juga cocok untuk siapa saja yang baru terhadap ISO 17100 dan ingin
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Pangunahing Instruktor
ISO Training & Compliance Expert
Welcome, I am Dr. Mohamed-Ali Ibrahim.
I am an independent ISO consultant, Senior Lead Auditor, educator, and certification expert with more than 20 years of professional experience in auditing, conformity assessment, training, and management systems. Since 1999, I have been working as a lead auditor and have supported organizations, certification bodies, and professionals across Europe, the Middle East, and international markets.
Today, I conduct certification audits on behalf of recognized certification bodies, including ATC Certification in the United Kingdom and QMS in the United States. My work combines practical auditing, consultancy, professional education, and certification support, with a clear focus on real implementation, competence, and audit readiness.
My areas of specialization cover a wide range of ISO standards. In the field of management systems, I work with ISO 9001 for Quality Management Systems, ISO 27001 for Information Security Management Systems, ISO 14001 for Environmental Management Systems, ISO 22301 for Business Continuity Management Systems, and ISO 21001 for Educational Organizations Management Systems. I also specialize in language-sector standards, including ISO 17100 for Translation Services, ISO 18587 for Machine Translation Post-Editing Services, ISO 20771 for Legal Translation, ISO 20228 for Legal Interpreting, ISO 18841 for Interpreting Services, ISO 21998 for Healthcare Interpreting Services, and ISO 23155 for Conference Interpreting Services.
Alongside my audit and certification work, I am also active in higher education and professional training. I contribute to technical and standards-related discussions and work as a lecturer in MBA study programs. My teaching approach is based on clarity, practical relevance, audit reality, and direct professional application.
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