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Improve Your Conflict Management Skills (강좌)
How to Make a Real Difference in Situations Involving Conflict
모든 레벨 • 8 강의 • 평생 이용권검증된 마스터 강사
강사를 만나세요: Dr Neil Thompson
19 ms
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코스 내용
1 섹션 • 8 강의 • 01:10:56 총 길이학습 여정을 계획하세요
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It will be helpful – but not essential – to have completed Neil’s Managing Conflict course before starting this one
Anyone who wants to improve their conflict management skills and be more confident in dealing with difficult situation
이 코스에 대하여
Conflict is a common feature of life, whether in the workplace or beyond. A common reaction is to back away or hide our head in the sand, even though this type of response is not helpful and may actually make the situation worse. This course has therefore been developed to help participants develop a fuller knowledge of conflict management, a more confident response to it and a higher level of skills.
It follows on from Neil’s earlier course, Managing Conflict, which introduced the basics. The current course builds on these foundations by establishing three key principles; exploring the range of sources of conflict; introducing a number of useful tools for responding to the challenges of situations involving conflict; highlighting the importance of ‘principled negotiation’; and considering the potential benefits of conflict.
Conflict situations have the potential to be very unpleasant and stressful, but when handled skilfully and effectively, they need not be feared. Indeed, becoming highly skilled in managing conflict can be extremely helpful in a wide range of careers, businesses and wider life circumstances.
Feeling more confident about managing conflict can help us to become more confident in general, better equipped to respond positively to difficult situations when they arise.
커리어 기회 및 목표 직무
실무 중심의 역량을 강화하고 글로벌 경쟁력을 갖춘 핵심 직무에 지원하세요
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
$75,000 – $120,000 / yr
Steady Enterprise & Corporate Demand
Dr Neil Thompson
학생들도 구매했어요
이 강좌를 본 학습자는 다음 최고 등급 강좌에도 등록했습니다.
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예! 강좌 강의와 과제를 100% 완료하면 Lucebra 프로필에서 직접 확인된 디지털 수료증을 즉시 다운로드할 수 있습니다.
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