null
Improve Your Conflict Management Skills
How to Make a Real Difference in Situations Involving Conflict
Tous les niveaux • 8 Conférences • Accès à vieInstructeur Maître Vérifié
Rencontrez votre instructeur : Dr Neil Thompson
19 ms
Ce que vous apprendrez
Apply Real-World Trade & Supply Chain Intelligence with Volza
Accelerate your SAP, logistics, and enterprise operations with direct access to over 3.2 billion authentic customs bills of lading across 209 countries. Analyze genuine shipping routes, monitor competitor suppliers, and connect with verified procurement decision-makers.
Customs Records
Decision-Makers
Enterprise Sourcing
Contenu du cours
1 rubriques • 8 conférences • 01:10:56 longueur totalePlanifiez votre parcours
L’IA génère un emploi du temps personnalisé selon vos disponibilitésPrérequis
It will be helpful – but not essential – to have completed Neil’s Managing Conflict course before starting this one
Anyone who wants to improve their conflict management skills and be more confident in dealing with difficult situation
À propos de ce cours
Conflict is a common feature of life, whether in the workplace or beyond. A common reaction is to back away or hide our head in the sand, even though this type of response is not helpful and may actually make the situation worse. This course has therefore been developed to help participants develop a fuller knowledge of conflict management, a more confident response to it and a higher level of skills.
It follows on from Neil’s earlier course, Managing Conflict, which introduced the basics. The current course builds on these foundations by establishing three key principles; exploring the range of sources of conflict; introducing a number of useful tools for responding to the challenges of situations involving conflict; highlighting the importance of ‘principled negotiation’; and considering the potential benefits of conflict.
Conflict situations have the potential to be very unpleasant and stressful, but when handled skilfully and effectively, they need not be feared. Indeed, becoming highly skilled in managing conflict can be extremely helpful in a wide range of careers, businesses and wider life circumstances.
Feeling more confident about managing conflict can help us to become more confident in general, better equipped to respond positively to difficult situations when they arise.
Opportunités de Carrière et Métiers Cibles
Développez des compétences directement applicables pour accéder à des postes recherchés
Operations & Business Analyst
Quality Management Auditor (ISO)
Project Operations Lead
Corporate Process Strategist
$75,000 – $120,000 / yr
Steady Enterprise & Corporate Demand
Dr Neil Thompson
Les étudiants ont également acheté
Les apprenants qui ont consulté ce cours se sont également inscrits à ces cours les mieux notés.
Bridge the gap between sales and marketing teams with proven strategies, collaborative frameworks, and real-world tools to drive unified business growth.
$10.99
$19.99
ISO 19011 Audit Planning, Evidence Gathering, Findings, Reporting & Certification | Clauses 4-10 Explained
$54.99
$69.99
Master Persuasion: Ethical Influence, Effective Speaking, Storytelling, and Cross-Cultural Strategies for Success
$9.99
$29.99
Discover proven sales & marketing secrets to master objections, psychology, and boost wealth & success.
$29.99
$64.99
Step-by-step guide to plan, market, and execute a successful product or service launch.
$10.99
$24.99
Patient Registration, Insurance Verification, Medical Coding, Billing, Claims & Denial Management Step by Step
$19.99
Foire aux questions
Trouvez les réponses aux questions les plus courantes sur ce cours.
Oui! Après avoir terminé 100 % des cours et des devoirs du cours, vous pouvez télécharger instantanément votre certificat d'achèvement numérique vérifié directement à partir de votre profil Lucebra.
En savoir plus dans Technology
Enrichissez votre parcours avec des certificats accrédités, des livres numériques et des cours interactifs en direct.