Lucebra
Lucebra Perniagaan
Perniagaan & Pengurusan/Komunikasi/Perkhidmatan Pelanggan

Herausragender Kundenservice - Der ultimative Leitfaden!

Meistern Sie die Kunst der Bereitstellung erstklassigen Kundenservices, behandeln Sie Beschwerden wie ein Profi und lassen Sie Ihr Geschäft schnell wachsen

Semua Tahap • 15 Kuliah • Akses Sepanjang Hayat
Paul Cline

Pengajar Sarjana Disahkan

Herausragender Kundenservice - Der ultimative Leitfaden!
TRAILER
Temui pengajar anda: Paul Cline

19 ms

5.0 / 5.0
Sarikata 99 Bahasa
1
Pelajar Aktif
Inggeris
Sarikata 99 Bahasa
2 jam 27 min
Jumlah Kandungan

Apa yang anda akan pelajari

Wie man herausragenden Kundenservice liefert, der Verkäufe und Kundenloyalität steigert
Wie man schwierige Kunden professionell behandelt und Probleme schnell löst
Die Schlüsselprinzipien des Total Quality Management (TQM) und wie man sie anwendet
Die häufigsten Fehler im Kundenservice und wie man sie vermeidet

Kandungan Kursus

1 bahagian • 15 kuliah • 02:27:30 jumlah panjang

WHY Customer Service Is CRITICAL To Your Business!

05:06

Good Isn't Good Enough!

03:08

We Are ALL in the "Helping Field"

10:09

Providing "Concierge" Level Of Service

05:55

The 5 Tenets Of TQM

02:40

How To Boost Customer Satisfaction

08:20

How To Avoid The 10 Deadly Sins Of Customer Service!

14:57

More Money $$$ - Through Customer Retention

04:46

How Much Is A Customer Worth? $$$

08:27

Do You Understand Your Customer?

07:29

Dealing With Difficult Customers

18:34

"LEAP" Into Customer Service!

17:51

Exceptional Phone Service!

16:33

WHY Customers Buy From YOU! $$$

16:34

BONUS LECTURE!!! FINAL TIPS!!!

06:52
Pelan Belajar Mingguan
Rancang perjalanan pembelajaran anda
AI menjana jadual peribadi berdasarkan ketersediaan anda

Keperluan

Keine vorherige Erfahrung im Kundenservice erforderlich

Grundlegende Englisch- und Kommunikationsfähigkeiten sind hilfreich

Bereitschaft, Empathie, aktives Zuhören und Problemlösung zu üben

Der Wunsch, Kundenbeziehungen zu verbessern und die Verkaufsleistung zu steigern

Khalayak Sasaran

Business owners who want to increase customer satisfaction and profits

Sales and support staff aiming to improve communication and service quality

Managers and team leaders who want to train their teams for excellence

Employees seeking career growth through top-tier customer service skills

Mengenai kursus ini

Kundenservice wird Ihr Unternehmen MACHEN oder BRECHEN! Sie haben KEINE Ahnung, wie viel GELD Sie aufgrund von schlechtem Kundenservice VERLIEREN... Und wie viel GELD Sie durch exzellenten Kundenservice GEWINNEN können!

Dieser Kurs ist perfekt für Geschäftsinhaber, Manager und Mitarbeiter... Holen Sie Ihr Team ins Boot und profitieren Sie!


Nur ein Ausschnitt aus dem, was Sie entdecken werden:

HÖREN SIE AUF, GELD DURCH SCHLECHEN ODER DURSCHNITTLICHEN KUNDENSERVICE ZU VERLIEREN! $$$

MEHR GELD MIT JEDEM KUNDEN VERDIENEN! $$$

EIN FORTUN AN WERBUNGSGELDERN SPAREN! $$$

MEHR EMPFEHLUNGEN ERHALTEN! $$$

Bestehende Kunden BEHALTEN! $$$

Probleme SCHNELL LÖSEN!

Lernen, wie man ein herausragendes Kundendiensterlebnis schafft

Wie man schwierige Kunden wie ein PROFI behandelt!

Die 5 Grundsätze des TQM lernen

Die 10 tödlichen Sünden des Kundenservice vermeiden!

IHR BERUF MIT GROSSARTIGEM KUNDENSERVICE BOOSTEN

... und VIEL MEHR!!!

 

JETZT ANMELDEN!

Peluang Kerjaya & Peranan Sasaran

Bina kemahiran sedia kerja dan layak untuk memohon jawatan berimpak tinggi di seluruh dunia

Kurikulum Sedia Kerja
Jawatan yang Boleh Anda Mohon

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Anggaran Gaji Tahunan
$75,000 – $120,000 / yr
Permintaan Pasaran Global

Steady Enterprise & Corporate Demand

Kemahiran Utama yang Anda Kuasai
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Anggaran berdasarkan penanda aras pengambilan pekerja teknologi global.
Kenali Pengajar Anda
Paul Cline
Lihat Profil Penuh
9 Pelajar
Pengajar Utama
Paul Cline
Pengajar Utama
Business/Psychology Expert
"Prof. Paul" - Serial Entrepreneur. Currently CEO of Advanced Ideas, Inc. ... A Highly Successful eLearning Company ... We Do Online Educational Trainings (Business, Psychology & Health/Fitness) I have spent a lifetime learning what it takes to create change and how to teach it. Now I use these skills to help individuals, businesses and organizations learn how to go to the next level. I am expert at helping individuals create change in their lives and become more productive. I also provide expert Psychology & Business Trainings on various topics. I have run Several Businesses, been a Program Director multiple times, a Corporate Trainer, Private Practice Owner, University Professor, Published Author and Public Speaker / Seminar Leader. I hold multiple degrees in Business, Education and Counseling, and have completed my Doctorate in Counselor Education & Supervision. I currently teach Psychology at Argosy University, and have been asked to guest speak at many Universities, Colleges and Special Events. I have Won Multiple Teaching Awards, including "Webster University Faculty Member of the Year Award" and Argosy Universities "President's Award For Excellence In Teaching" I have been a Licensed Mental Health Counselor and Licensed Alcohol and Drug Counselor in the state of New Hampshire, and currently hold a CAP (Certified Addictions Professional) in Florida. Specialties: Business, psychology, time management, customer service, addiction, mental health, educator, speaker, trainer, affiliate marketing, search engine optimization, professional speaking, professor of psychology and consulting. Our Goal Is to Make YOU Massively Successful. If You Want The BEST Tools, Strategies And Techniques In The Areas Of Psychology & Business … You Are In The Right Place. PS - Let Us Help You Transform Your Life Today … Gain Tools/Skills You Never Even Knew Existed....

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Soalan Lazim

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Terokai Lebih Lanjut dalam Technology

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