Lucebra
Lucebra Business
Business/Communication/Communication Skills

Communicating Through Disagreement

掌握在个人和职业环境中以清晰、同理心和专业方式处理分歧的技能。

All Levels • 28 Lectures • Full Lifetime Access
TJ Walker

Verified Master Instructor

通过分歧进行沟通
TRAILER
Meet your instructor: TJ Walker

19 ms

5.0 / 5.0
Global Rating
1
Active Students
English
99 Languages Subtitles
1h 21m
Total Content

What you will learn

在分歧中保持冷静和专注的核心思维转变
如何使用积极倾听和真诚的问题来化解冲突
尊重和专业地不同意的实用语言
如何在工作场所和团队环境中缓解紧张局势

Course Content

6 sections • 28 lectures • 01:21:49 total length

Promo Video - Communicating Through Disagreement

00:52

Quick Win

01:24

Defining Some of the Terms Used in the Course

01:00

Goals of Communicating Through Disagreement

02:21

What the Course is Focusing On

00:33

What's Unique About the Course

05:51

Leveraging AI for Communication

06:45

Managing Your Thoughts and Reactions

01:59

Humility in Disagreement

02:09

The Role of Self-Examination in Acknowledging Mistakes

02:31

Psychological Analysis of Conflict Resolution

02:41

Resolving Disagreements Effectively with Active Listening

04:43

Finding Common Ground After Disagreement

04:06

Asking Genuine Questions for Deeper Understanding

02:44

Highlighting Areas of Agreement in Discourse

03:25

Disagreeing in a Professional Way

04:33

Disagreeing in a Non-Disagreeable Way

04:01
Weekly Study Plan
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Requirements

无需任何先前的沟通或谈判培训

开放自我反思和思维成长的心态

互联网访问以获取视频培训和互动功能

Target Audience

Professionals seeking to improve communication and conflict resolution skills in the workplace.

Individuals looking to enhance their personal relationships through better disagreement management.

Team leaders and managers who aim to foster a positive environment and resolve conflicts effectively within their teams.

Individuals interested in self-improvement and personal growth through mastering the art of communication and negotiation.

About this course

分歧是不可避免的,但冲突并非必然。事实上,你在分歧中的沟通方式可以定义你的领导力、可信度和人际关系。


本课程为你提供了一个强大的框架,用于优雅、富有同理心和战略技能地处理冲突和分歧。无论你是在董事会谈判、工作场所辩论,还是个人对话中,你都将学会如何保持冷静、寻求理解,并将摩擦转化为前进的动力。


通过实践练习、AI辅助辅导和思维方式训练,你将开发管理反应、提出更好问题和保持尊重的工具,即使在情绪激动的情况下。学习如何平衡清晰与同情,坚定立场而不升级,以及以建立桥梁而非烧毁桥梁的方式进行沟通。

Career Opportunities & Job Roles

Build practical, job-ready skills and qualify for high-impact roles worldwide

Job-Ready Curriculum
Target Roles You Can Apply For

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Estimated Annual Salary
$75,000 – $120,000 / yr
Global Industry Demand

Steady Enterprise & Corporate Demand

In-Demand Skills You Master
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Estimates based on global tech hiring benchmarks and industry compensation reports.
Meet your instructor
TJ Walker
5.0 Rating
7 Students
View Full Profile
TJ Walker
Main Instructor
Public Speaking and Media Training Expert
TJ Walker is a globally recognized expert in communication, presentation, media training, and personal development. A pioneer in online education, he published his first online courses in 1998 and has since reached more than 12 million student enrollments through 250+ courses across 100+ educational platforms. His courses combine practical, real-world content with ongoing student support. Learners benefit from detailed training based on his experience with real clients, weekly live office sessions, and 24/7 AI-powered assistance through TJWalkerAI in more than 32 languages. Walker is the founder of Media Training Worldwide and has delivered media training, public speaking, and crisis communication workshops since 1984. He has trained Presidents, Prime Ministers, Nobel Peace Prize winners, U.S. Senators, business leaders, athletes, public figures, and government officials across six continents and more than two dozen countries. He is the author of several books, including *Secrets to Foolproof Presentations*, a USA Today #1 Bestseller and a Wall Street Journal and BusinessWeek bestseller, as well as *Media Training A-Z* and *Media Training Success*. Walker has appeared more than 1,000 times on major media outlets, including CNN, CBS, ABC, NBC, Bloomberg TV, Fox News, MSNBC, Al Jazeera, and NPR. In 2009, he set a Guinness World Record for the most talk radio appearances in 24 hours. A merit scholar and magna cum laude graduate of Duke University, Walker has also conducted training sessions at Yale University, Columbia University, and Princeton University....

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Frequently Asked Questions

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Yes! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.

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