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Lucebra Business
Business/Communication/Communication Skills

Communicating Through Disagreement

Trở thành chuyên gia trong việc xử lý sự bất đồng với sự rõ ràng, đồng cảm và chuyên nghiệp trong các tình huống cá nhân và chuyên nghiệp

All Levels • 28 Lectures • Full Lifetime Access
TJ Walker

Verified Master Instructor

Giao tiếp qua sự bất đồng
TRAILER
Meet your instructor: TJ Walker

19 ms

5.0 / 5.0
Global Rating
1
Active Students
English
99 Languages Subtitles
1h 21m
Total Content

What you will learn

Những thay đổi tâm lý cốt lõi để giữ bình tĩnh và tập trung trong sự bất đồng
Cách sử dụng lắng nghe chủ động và những câu hỏi chân thực để giảm bớt xung đột
Ngôn ngữ thực tế để bất đồng một cách tôn trọng và chuyên nghiệp
Cách giảm bớt căng thẳng trong môi trường làm việc và nhóm

Course Content

6 sections • 28 lectures • 01:21:49 total length

Promo Video - Communicating Through Disagreement

00:52

Quick Win

01:24

Defining Some of the Terms Used in the Course

01:00

Goals of Communicating Through Disagreement

02:21

What the Course is Focusing On

00:33

What's Unique About the Course

05:51

Leveraging AI for Communication

06:45

Managing Your Thoughts and Reactions

01:59

Humility in Disagreement

02:09

The Role of Self-Examination in Acknowledging Mistakes

02:31

Psychological Analysis of Conflict Resolution

02:41

Resolving Disagreements Effectively with Active Listening

04:43

Finding Common Ground After Disagreement

04:06

Asking Genuine Questions for Deeper Understanding

02:44

Highlighting Areas of Agreement in Discourse

03:25

Disagreeing in a Professional Way

04:33

Disagreeing in a Non-Disagreeable Way

04:01
Weekly Study Plan
Plan Your Learning Journey
AI generates a personalized schedule based on your availability

Requirements

Không yêu cầu kinh nghiệm trước đó về giao tiếp hoặc đàm phán

Một sự cởi mở để tự phản ánh và phát triển tâm lý

Truy cập Internet để thực hiện đào tạo dựa trên video và các tính năng tương tác

Target Audience

Professionals seeking to improve communication and conflict resolution skills in the workplace.

Individuals looking to enhance their personal relationships through better disagreement management.

Team leaders and managers who aim to foster a positive environment and resolve conflicts effectively within their teams.

Individuals interested in self-improvement and personal growth through mastering the art of communication and negotiation.

About this course

Sự bất đồng là điều không thể tránh khỏi nhưng xung đột không nhất thiết phải xảy ra. Trên thực tế, cách bạn giao tiếp trong sự bất đồng có thể xác định lòng lãnh đạo, uy tín và mối quan hệ của bạn.


Khóa học này cung cấp một khung tham chiếu mạnh mẽ để điều hướng xung đột và sự bất đồng với lịch sự, đồng cảm và kỹ năng chiến lược. Cho dù bạn đang ở trong cuộc đàm phán tại hội đồng quản trị, một cuộc tranh luận tại nơi làm việc, hay một cuộc trò chuyện cá nhân, bạn sẽ học cách giữ bình tĩnh, tìm kiếm sự hiểu biết và biến ma sát thành tiến bộ về phía trước.


Qua các bài tập thực tế, sự hỗ trợ của AI và đào tạo tâm lý, bạn sẽ phát triển các công cụ để quản lý phản ứng của mình, đặt những câu hỏi tốt hơn và duy trì sự tôn trọng—ngay cả trong các tình huống gây cảm xúc mãnh liệt. Học cách cân bằng sự rõ ràng với lòng thương xót, đứng vững mà không gây leo thang, và giao tiếp một cách xây dựng cầu thay vì đốt cầu.

Career Opportunities & Job Roles

Build practical, job-ready skills and qualify for high-impact roles worldwide

Job-Ready Curriculum
Target Roles You Can Apply For

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

Estimated Annual Salary
$75,000 – $120,000 / yr
Global Industry Demand

Steady Enterprise & Corporate Demand

In-Demand Skills You Master
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* Estimates based on global tech hiring benchmarks and industry compensation reports.
Meet your instructor
TJ Walker
5.0 Rating
7 Students
View Full Profile
TJ Walker
Main Instructor
Public Speaking and Media Training Expert
TJ Walker is a globally recognized expert in communication, presentation, media training, and personal development. A pioneer in online education, he published his first online courses in 1998 and has since reached more than 12 million student enrollments through 250+ courses across 100+ educational platforms. His courses combine practical, real-world content with ongoing student support. Learners benefit from detailed training based on his experience with real clients, weekly live office sessions, and 24/7 AI-powered assistance through TJWalkerAI in more than 32 languages. Walker is the founder of Media Training Worldwide and has delivered media training, public speaking, and crisis communication workshops since 1984. He has trained Presidents, Prime Ministers, Nobel Peace Prize winners, U.S. Senators, business leaders, athletes, public figures, and government officials across six continents and more than two dozen countries. He is the author of several books, including *Secrets to Foolproof Presentations*, a USA Today #1 Bestseller and a Wall Street Journal and BusinessWeek bestseller, as well as *Media Training A-Z* and *Media Training Success*. Walker has appeared more than 1,000 times on major media outlets, including CNN, CBS, ABC, NBC, Bloomberg TV, Fox News, MSNBC, Al Jazeera, and NPR. In 2009, he set a Guinness World Record for the most talk radio appearances in 24 hours. A merit scholar and magna cum laude graduate of Duke University, Walker has also conducted training sessions at Yale University, Columbia University, and Princeton University....

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Frequently Asked Questions

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Yes! Upon completing 100% of the course lectures and assignments, you can instantly download your verified digital Certificate of Completion directly from your Lucebra profile.

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