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Balanced Scorecard: Strategy & Performance Guide (강좌)

Financial, Customer, Process & Learning Perspectives | KPIs, Strategy Maps & Cascading for Business Alignment

모든 레벨 • 14 강의 • 평생 이용권
Dr. Amar Massoud

검증된 마스터 강사

Balanced Scorecard: Strategy & Performance Guide
트레일러
강사를 만나세요: Dr. Amar Massoud

19 ms

5.0 / 5.0
글로벌 평가
영어(미국)
99개 언어 자막
1시간 11분
총 내용

무엇을 배울 것인가

Understand the Balanced Scorecard framework and its four perspectives.
Learn the step-by-step process of implementing a Balanced Scorecard.
Develop strategic objectives and select appropriate performance indicators.
Use the Balanced Scorecard for strategic management and continuous improvement.

코스 내용

4 섹션 • 14 강의 • 01:11:22 총 길이

Introduction

08:23

Our Use Case - GreenTech Innovations

01:21

Conclusions

01:24

Complete the balanced scorecard course and transform strategic visions into measurable outcomes. Apply these principles to your organization for ongoing strategic alignment and improved organizational success.

Implementation Steps

04:15

Step 1 - Establish Vision and Strategy

08:54

Step 2 - Communicate and Link

04:57

Step 3- Develop Objectives

06:27

Step 4- Select Measures

06:11

Step 5 - Set Targets

04:55

Step 6 - Plan Initiatives

05:51

Step 7 - Implement the Scorecard

04:38

Step 8 - Test and Adapt

04:10

Step 9 - Sustain and Embed

05:37

Step 10 - Continuous Improvement

04:19
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요구사항

Basic Understanding of Business Concepts: Familiarity with business concepts such as strategy, objectives, and performance measurement is helpful.

Interest in Strategic Management: Interest in aligning business activities with strategic goals and improving organizational performance.

Openness to Learning: A willingness to engage with new concepts and apply them in practical scenarios.

대상 고객

Business Managers and Executives: Professionals looking to enhance their strategic planning and performance management skills to drive organizational success.

HR Professionals: Individuals in human resources who want to understand how Balanced Scorecards can be used to align employee performance with organizational goals.

Entrepreneurs and Small Business Owners: Those seeking to implement a structured approach to strategic management and performance measurement in their ventures.

Nonprofit Leaders: Executives and managers in the nonprofit sector who aim to improve organizational effectiveness through strategic alignment and performance monitoring.

이 코스에 대하여

Balanced Scorecards (BSC) are a powerful tool for strategic planning and performance management, enabling organizations to translate their vision into actionable objectives. This course provides a step-by-step guide to implementing Balanced Scorecards, helping you align business goals, monitor key performance indicators (KPIs), and drive continuous improvement. You will gain a deep understanding of the Balanced Scorecard framework, which integrates four key perspectives:
  • Financial: Measure financial success and sustainability.
  • Customer: Enhance customer satisfaction and engagement.
  • Internal Process: Improve operational efficiency and innovation.
  • Learning & Growth: Strengthen organizational learning and workforce development.
Throughout the course, you will learn how to develop strategic objectives, choose relevant performance indicators, set measurable targets, and execute initiatives that align with your organization's long-term strategy. Additionally, you will discover best practices for communicating and rolling out Balanced Scorecards to ensure stakeholder buy-in and foster a culture of continuous improvement. This course is designed for a broad audience, including business managers, HR professionals, entrepreneurs, nonprofit leaders, consultants, and students. Whether you are leading an established organization, launching a startup, or managing nonprofit initiatives, you will gain practical insights to enhance strategic decision-making and operational performance. Using a mix of real-world case studies, interactive exercises, and hands-on applications, you will build the confidence to implement Balanced Scorecards effectively. By the end of this course, you will be able to track progress, adjust strategies, and ensure long-term success using a structured approach. If you are looking to improve your organization’s strategic management practices or advance your career in business and leadership, this course provides the essential knowledge and tools to achieve your goals. Enroll today and take your strategic planning and performance management skills to the next level!
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실무 중심의 역량을 강화하고 글로벌 경쟁력을 갖춘 핵심 직무에 지원하세요

실무 즉시 적용 커리큘럼
지원 가능한 주요 직무

Operations & Business Analyst

Quality Management Auditor (ISO)

Project Operations Lead

Corporate Process Strategist

예상 평균 연봉
$75,000 – $120,000 / yr
글로벌 시장 수요

Steady Enterprise & Corporate Demand

습득하게 되는 핵심 실무 역량
Risk Assessment & Auditing Compliance
Operational Efficiency & Frameworks
Financial Reporting & Modeling
Cross-Functional Team Leadership
* 글로벌 IT 채용 벤치마크 및 산업별 급여 보고서를 바탕으로 한 추정치입니다.
강사 소개
Dr. Amar Massoud
5.0 평가
5 학생
프로필 전체 보기
Dr. Amar Massoud
메인 강사
PhD in computer science and IT manager with 36 years technical experience in various fields including IT Security, IT Governance, IT Service Management , Software Development, Project Management, Business Analysis and Software Architecture. I hold 80+ IT certifications such as : ITIL 4 Master, ITIL 3 Expert ISO 27001 Auditor, ComptIA Security+, GSEC, CEH, ECSA, CISM, CISSP, CISA PGMP, MSP PMP, PMI-ACP, Prince2 Practitioner, Praxis, Scrum Master COBIT 2019 Implementor, COBIT 5 Assessor/Implementer TOGAF certified Lean Specialist, VSM Specialist PMI RMP, ISO 31000 Risk Manager, ISO 22301 Lead Auditor PMI-PBA, CBAP Lean Six Sigma Black Belt, ISO 9001 Implementer Azure Administrator, Azure DevOps Expert, AWS Practitioner And many more....

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